AN
Angeline N
Active since Sep 2019
2
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Reviews
2 reviews30 months ago
Misleading customers
I ordered a headboard from this company on the 18th of October. Their website says it takes 5 -7 business days for shipping and delivery. After placing the order I did not hear anything from them. I decided to contact them, asking what was happening with my order since the 7 days for delivery had passed. Then someone contacted me telling me the headboard I ordered was "damaged" they will have to refund me. All along they were keeping quiet, I don't really know what would have happened if I did not contact them. I asked them when I will be getting my refund and was told I will be refunded last Friday. Till date I have not received my money. My colleague is also experiencing the same thing with them. She was told the headboard she purchased was "damaged", she will have to be refunded. They are misleading customers on false adverti*****t, not available in stock. It's a case of pure misrepresentation. Allowing us to buy things they know very well are not available. It's appalling. Show quoted text
0 replies
38 months ago
The worst service ever
Ram courier is the worst courier service ever. Every time I do an upgrade with Vodacom I have to fight with their rude drivers who will keep on calling me asking me for directions. Imagine in this day and age. I mean we live in the digital world. I've never encountered this problem with other courier companies like DSV and Aramex. Their service is superb. But every time I do an upgrade I know I'm going to have a problem with Ram. So unpleasant to deal with. I'll go to the store for my upgrades going forward just so that I don't have to deal with incompetent Ram. Appalling service ever
53 replies
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