Active since Oct 2019
Vodacom Fibre has been an extremely disappointing experience. My fibre service went down on 9 January, and from that day I have been without internet. To make matters worse, I was unable to log a fault on the VodaPay app when the issue first occurred. I then called customer support, but despite multiple follow-ups, nothing was resolved. When the app finally allowed me to log issues, I logged three separate tickets, yet to date (2 February) I have received no feedback, no updates, and no service restoration. For a company as large as Vodacom, this level of service is unacceptable. Over three weeks without fibre, no communication, and no accountability shows a complete lack of customer care. Customers should not have to chase endlessly for a basic service they are paying for. This experience has proven Vodacom Fibre to be unreliable, poorly managed, and frustrating to deal with. I would not recommend their fibre service to anyone who values support and responsiveness.
I have repeatedly opted out of receiving marketing SMS messages, yet I continue to receive them. I have contacted your support team more than twice, and I have sent “STOP” to opt out over 20 times, but nothing has been resolved. This is extremely frustrating and feels like my requests are being ignored. Please sort this out urgently and ensure that my number is fully removed from all marketing lists. I expect proper confirmation and for this issue to be addressed immediately.
I’ve noticed that this insurer tends to debit my account before the agreed-upon date, which has led to unexpected bank charges on more than one occasion. While it’s not consistent every month, it happens often enough to be concerning. Unlike my other insurers, who send a notification before debiting, this company does not provide that courtesy. I shouldn’t have to monitor my account so closely just to avoid extra fees. I expected more professionalism and reliability from an insurance provider. If this continues, I’ll have no problem moving to a more dependable company.
During my time as a vehicle owner, I've faced an ongoing series of challenges. Dealerships appear to prioritize profit over customer satisfaction, offering inadequate standards and subpar customer service. What's most disheartening is their disregard for quality, selling vehicles known for their unreliability and weakness. It's appalling that despite this knowledge, they continue to mistreat customers with such audacity.
**Review of Frasers Wallet Repair Service:** My experience with Frasers' wallet repair service was highly disappointing. After purchasing a wallet at a premium price, I discovered the quality was subpar. Upon sending it in for repairs, the process dragged on for over two months with minimal communication regarding the status of my wallet. Upon receiving the repaired wallet, it was evident that the quality of the repair work was unsatisfactory. The lack of attention to detail and poor craftsmanship left me thoroughly dissatisfied with the service provided by Frasers. Overall, my experience with Frasers' wallet repair service was marked by a lack of communication, prolonged wait times, and substandard repair work. I would not recommend their services based on my experience.
Sun International Time Square Casino has poor service, rude bartenders, and is slow. The casino experience is considered absolutely pathetic.
CellC's service has been consistently disappointing. Despite having paid for my router, they continue to charge me for it. I've reached out to their customer service multiple times, but the issue persists. I strongly advise others to steer clear of CellC as they are ******
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