TB
Theunis B
Active since Oct 2019
4
Reviews
0
Industries
Reviews
4 reviews5 months ago
Excellent Service
Always get my prescription glasses through them, excellent service and affordability.
0 replies
9 months ago
Extremely Disappointed – No Response After Months
I purchased Charcoal Gray IBR Chromadek roofing sheets from IBCORR in August 2020, a product that is meant to carry a minimum 10-year warranty against rust and perforation. Less than five years later, the sheets are showing significant rusting—a clear failure of the product well within the warranty period. I contacted IBCORR months ago with a formal complaint, including detailed photos and a request for clarity on the warranty coverage and any remedial action. To date, I have received no response at all. No acknowledgment. No follow-up. Nothing. This level of customer service is completely unacceptable, especially for a product that is marketed as durable and backed by a long-term warranty. If a company refuses to honour its guarantees or even communicate with its customers, it raises serious concerns about the quality of their products and their business ethics. I would strongly caution others before purchasing from IBCORR. If anything goes wrong, you may be left to deal with it on your own—just like I have been.
0 replies
34 months ago
Terrible Customer Service from ***** and Action Line
I am writing to express my utmost dissatisfaction with the recent experience I had with ABSA Bank, specifically regarding the blocking of my card and the subsequent handling of the situation. I believe that the actions taken by the bank were unnecessary, time-consuming, and reflect a lack of consideration for customer convenience and modern banking practices. On 17of June 23, I made two authorised payments for Facebook ads using my ABSA Bank card. Shortly after completing the transactions, I received a text message from ABSA Bank stating that I needed to select an option to verify the legitimacy of these transactions. However, to my dismay, the provided option to report that it was not ***** did not work. This left me in a state of frustration and confusion as I was unable to resolve the issue through the automated system. Subsequently, I contacted ABSA Bank's customer service line and was put on hold for an extensive period of 30 minutes before being connected to a ***** representative. I found this wait time to be unacceptable, as it resulted in unnecessary inconvenience and wasted my valuable time. The bank's failure to promptly address customer concerns is disappointing, and it reflects poorly on the level of service provided. To my surprise, the ***** representative informed me that I needed to visit a branch in person to undergo a re-verification process. This requirement seems archaic and inconvenient, especially in an era where technology has advanced to provide secure and efficient online banking services. It is disheartening to see that ABSA Bank has not embraced such advancements, as this outdated approach inconveniences customers and poses a risk of losing them to modern online banks that offer more streamlined processes. I strongly urge ABSA Bank to reconsider its current approach to customer service and adapt to the rapidly evolving banking landscape. As a loyal customer, I expect a seamless banking experience that prioritizes convenience, security, and efficient problem resolution. Implementing modern solutions, such as digital verification methods or improving the efficiency of the customer service hotline, would greatly enhance customer satisfaction and help retain valued clients. I kindly request that ABSA Bank immediately rectify the issues I have encountered by unblocking my card without requiring an in-person branch visit. Additionally, I would appreciate a formal acknowledgment of this complaint, a thorough investigation into the circumstances, and a commitment to improving the customer experience to prevent similar issues from occurring in the future. If these concerns are not addressed in a satisfactory manner, I will be left with no choice but to consider alternative banking options that prioritize customer convenience and modern banking practices. I sincerely hope that ABSA Bank takes this complaint seriously and works towards resolving the issue promptly.
53 replies
79 months ago
Beware in dealing with Jazet Trading CC T/A Libra Motors.
Beware in dealing with Jazet Trading CC T/A Libra Motors. We recently wanted to purchase a vehicle from them, a Mr.Jacques Oosthuizen assisted us. After transferring R50000 deposit to their account the car had many problems on delivery. On requesting a refund back the dealer only refunded R 40780.00. Leaving us out of pocket of over R9120. This is in direct contravention of the Consumer Protection Act. Now it is costing us a lot more money and they did not even provide an invoice for the amount they held back. Now Libra Motors are claiming that they fixed the stuff for us, but it is their asset! Many components were broken (vents etc.) on the car including but not limited to cables on the electrical system was cut and hanging out in the back, the immobilizer did not work, the car locking system did not work (the vehicle could not lock at all), the spare tyre had no tread on it, and while test driving the vehicle there seemed to be a suspension error problem as well as the traction control was not functioning, the brakes were also not working efficiently. Mercedes Vito that they are still advertising! Such a bad experience! We will not be letting this go!
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)