Active since Oct 2019
I have points that was expiring at the end of March and was stuck on where to book as we accumulated our points to try an overseas holiday. Ezekial was so patient and contacted the overseas consultant for me to look at the options that I had. I explained to him what I need the number of people and which weekend I could go on holiday. Ezekial was so unbelievably patient helpful informative and assisted me in chosing a holiday that was beneficial for me.
we had order 2 seafood platters for 2 people and a sushi platter. The waitress brought our drinks and shortly after the platters. There were 5 people dining, so whilst the 4 of us dug in thinking the 5th persons sushi platter will follow shortly. To our amazement that never happened. when we requested the same from the waitress, she advised us at first that she forgot to place the order, BUT THEN she advised us that the sushi chef did not make the order as yet and was attending to the same. I kept asking the waitress how long as as my son was waiting for his food whilst we ate. When i approached the Sushi bar and asked the chef about our order, she informed me that the waitress forgot to place the order with her and she now was making his order. My son sat and ate his sushi alone after we 4 had completed our meal. There was not even an apology from the waitress. I told the sushi chef that my son should be given some extra sushi for his long wait, but I was ignored. we paid and left and i do not think that I will be eating at the Gateway John Dorys Fish due to their POOR STAFF.
SO VERY DISAPPOINTED... birthday supper was ruined. I ordered a full chicken family meal with 4 sides and a half chicken with chips. The same was R419,00. Firstly there was no sachet sauces or salt and viniger or cutlery. the full hot chicken was dry with no sauce and looked like it was just boiled placed on the grill and taken out, not even basted. The half mild was just as bad...TASTELESS... was so hungry and totally dissappointed....YET I CAN GIVE NANDOS BAYVIEW A 5***** review. i work in Bayview and often order for lunch. We have not ONCE ever been disspaointed with the preparation and taste of the food.
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