JD
Jennifer D
Active since Oct 2019
2
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0
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Reviews
2 reviews78 months ago
ST. ANDREWS HOTEL & SPA, A SPA TREAT THAT TURNED SOUR !
St Andrews Hotel & Spa Booked for a POWER SPRING PACKAGE 2 for my daughter and myself. Wanted to treat my daughter to a special Spa Day as we both needed this. We arrived at reception, no juice, tea, coffee or water on arrival, as advertised Shut off to any view, as advertised. The lunch was a disgrace, a bread roll and cold sausage roll, it was advertised as a savoury platter, nothing like this should be served at a Spa. We did not touch the lunch, but no-one asked or checked. When finished, 2 glasses of water were served on the reception desk. We drank them while paying. Phoned the hotel to complain about the Spa, just to find out that the Spa is not affiliated with the hotel in any way, totally separate? Is it right to advertise this Spa under the name of " St Andrews Hotel & Spa " ? After complaining we were offered a free body massage, but obviously this was not an option !! We were told 'No refund', even a portion thereof. Totally unprofessional and an expensive lesson.
0 replies
79 months ago
Discovery Insure
I had an extremely refreshing experience dealing with Shafick Allow in the Retentions Department of Discovery Insure, Sandton. He was very knowledgeable and dealt with my request professionally and successfully concluded all matters to my satisfaction. He is an asset to Discovery Insure. Well don't !
105 replies
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