Active since Oct 2019
My claims are always processed quickly and the feedback on my claims are communicated clearly. All the staff I communicated with is awesome and helpful, you even get a "get well soon" card in email form after your pet visited the vet which is a nice touch. Getting their pet insurance is a must have!
Never answers their phones and had 2 pizzas stolen due to their incompetence. Also got sick from their food. Don't order
I order an item from their online store and on the store it said "In Stock". A few days later I received an email saying the item in now on back order, delaying my delivery even more. Then they asked for a delivery date as I wasn't at home, I work from home only on certain days. They confirmed they will delivery that week when I am home but the order never came and I was also ignored by the people trying to make the delivery. Now I am informed my item was moved back to stock since it has been weeks from the initial order. Poor service that was definitely not worth the extra savings. Being ignored by the delivery agent will be the reason I never shop from them again. They confirmed they will deliver this week now after a phone conversation. I am not very hopeful.
Many other websites have the same vacancies listed. Unfortunately there is no assistance from customer service at all on Career24 and nearly no way of changing vital information on your own. Just a horrible site.
Thought long and hard, but couldn't go less than 5 stars. The service was amazing, quick and easy steps to get sorted out quickly. The men that came to help with the moving were friendly and so hard working. Fragile stuff was handled with care and concerns were raised before packing other things.