IN
Ian N
Active since Oct 2019
3
Reviews
0
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Reviews
3 reviews49 months ago
Debt Collectors taking advantage of people
To whom it may concern I Ian Naidoo committed an error and forgot to pay an account, no reminders were sent to me for close onto a year being human I forgot. I received an email from Boulderson on Thursday 24th Marc at 11h35, that I need to contact them and pay an outstanding amount of R276.56. I called Boulderson (note email said to contact them) and spoke to an agent, and of course I was a little rude as to what this payment was for - not much joy. I asked to speak to her leader and typical response is that he is in a meeting. He will call me back (ps I still await his call). After some checks I realised I was at fault of a bill from 18 months ago. I called boulderson today to get banking details to pay the R276.56 (original bill was R207) and lo and behold I get an SMS and an email with the new sum and banking details I needed to pay of R361.96. Where did the additional cost of R85.40 come from. Apparently it was the email sent to me yesterday, the call I made yesterday and the sms and email that was sent to me giving me the banking details. GO FIGURE!!!! I am in a position to afford this, as was an error on me not paying a bill, can you imagine the poor people that get into debt and then get ripped off by trying to get more information from the debt collectors
74 replies
71 months ago
Telkom Sucks
My ADSL line has been down for over three weeks, and I have phoned now 4 times to ask on status of fault that was reported "I will escalate your call" is the answer I get. I have a reference number and two escalation reference numbers and today they wanted to give me a third escalation reference numbers. I asked to speak to manager, guess what managers are supreme human beings and cannot be transferred to, but I will send them an email stating your case and stipulate the reference numbers, as if that is going to help I ain't holding my breath PS I am working from home with a diagnosed comorbidity as issued by my doctor. This was conveyed to them and evidence of this offered
0 replies
79 months ago
Poor Installation and even poorer service to repair
Service in this modern day and time????? I am trying to get Telkom to fix up pathetically shoddy installation work, and I cannot get them to come to me on a date and time that is suitable to both Telkom and me. How simple is that. I have been told now on the umpteenth time that they will give me a date and the technician will come some time on that day, how great is that!!!!!! Telkom and their manager that I eventually got to speak too expects me to either sit at home, or expect a call and then go home and meet the technician yeah really! BTW I live alone and I work
0 replies
Review Distribution
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1 Star
3 (100%)