Active since Nov 2019
I purchased a box of Eet Sum Mores and, the moment I opened it, I was hit with an extremely strong chemical/toxic smell coming from the inside of the box. The glue and entire inner packaging had an overpowering odour that made me immediately develop a headache and start coughing uncontrollably. This is deeply concerning as it raises questions about the safety of the product and packaging. I have stopped consuming the biscuits and kept the box in case it’s needed for testing. I expect Bakers Biscuits to take urgent action to investigate this, as this is not just a quality issue — it’s a potential health hazard. I am posting this to warn other consumers and to request immediate feedback from the manufacturer.
My experience was nothing short of perfect, from the amazing Sales rep Nosipho Zondo, to the manager and accounts depart, they gave me a hassle free experience from beginning to end. 10/10 service 5 star experience all round