BM
Banele M
Active since Nov 2019
3
Reviews
0
Industries
Reviews
3 reviews25 months ago
Terrible Services
Terrible service, no response on whatsapps and takes them the whole day to assist on a simple quote because the reason/excuse you get from the guy is "I am alone in this shop, Im working on your quote, you will get it just now"
0 replies
44 months ago
DMC909 account on my credit score
Please remove that dirty account on my credit score showing an amount and an account I never had with you. Extremely ridiculous dirty business!!!! You are affecting my credit score -11 of an account I never opened or know!!!
267 replies
78 months ago
VERY TERRIBLE WHEN THEY NEED TO REFUND YOU, WHILST THEY DEBIT YOUR MONEY IMMEDIATELY!!!!!! TERRIBLE TERRIBLE SERVICE!!!!!!!!!!!!
Good day people, please do not use Rentalscars. Terrible service I have experienced, today I went to the pickup location in Centurion by Toyota Budget offices. They requested for a credit card of which I no longer have. Therefore I asked for a cancellation but the Consultants couldn't help with that since Rentalcars is a Third Party and they cannot cancel for me as it is not their account, I called Rentals and the number just keeps ringing and get cut off. I therefore called the Budget call centre, they also said I should call RentalCars. I therefore went to the website to chat to a consultant on the website, Stephanie was the consultant who I was chatting with and she also advised that they will send a request to Budget Cars for cancellation, what kind of service is this to get my money refunded? I then asked Stephanie about that Budget will charge me for a so said 'Did not show up' penalty fee of which would be false because I was there and they couldn't help me either to cancel or etc. I am very very disappointed with the service, terrible. I advise you not to use Rentalcars.com. they are unprofessional. Why when you book the car online they are able to debit your money immediately and when you need a refund then they charge you cancellation fee for 3 days? Stephanie advised me that it will cost for more than R 700 and it is going to take a while for me to get my money, I have all the chats on my email and also on screenshots. Very very terrible service, I have a baby on the way and needed help so i can be there for my child who is due the next two or three day hence anytime from now. I am really sad and disappointed.
105 replies
Review Distribution
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1 Star
3 (100%)