JL
Jamie L
Active since Nov 2019
21
Reviews
0
Industries
Reviews
21 reviews7 months ago
Shari Govender was v...
Shari Govender was very helpful and super quick to give me the information I needed on the balance of my fur kiddos benefits.
53 replies
16 months ago
Shocking service - no one knows where my parcel is
I am unable to get accurate information. One person tells me they have the parcel, the next person says they don’t have it. I don’t know if anyone know where my parcel is and customer service is absolutely useless in assisting as well.
56 replies
24 months ago
Struggling to get voucher due with upgrade
I did an upgrade last month and I have been battling to get the voucher that is due to me - the apparent VIP customer relations administrator cannot seem to help me so what is the point of having VIP people who can’t help customers. I have asked for this to be escalated and zero luck there too.
0 replies
26 months ago
I had a very quick request and Rutendo Adelaide was very quick and efficient in assisting me and getting everything sorted
I had a very quick request and Rutendo Adelaide was very quick and efficient in assisting me and getting everything sorted. Absolute pleasure to deal with One Plan staff as always.
56 replies
30 months ago
Tricia Mmotsa was an absolute star - super helpful and made it a breeze to add the pet med booster to my policy
Tricia Mmotsa was an absolute star - super helpful and made it a breeze to add the pet med booster to my policy. Thank you so much
131 replies
35 months ago
Nicole Opperman was so helpful and gave great service
Nicole Opperman was so helpful and gave great service. Thank you so much
53 replies
43 months ago
Cassandra was amazing
Cassandra was exceptionally helpful even though it was on the whatsapp line she still gave it flair and you could see her willingness to help in her answers.
133 replies
44 months ago
Zarina Hartley was a...
Zarina Hartley was absolutely amazing - dealing with her was completely effortless
74 replies
53 months ago
Jodi Muller - exceptional service
Jodi was amazing, she was exceptionally friendly and helpful on activating my policy. Thank you 🙂
53 replies
54 months ago
V&A outside store
Cake Union Mart V&A Waterfront - outside by the Wheel. I was so impressed with the staff & the store but the staff most of all. From the time we walked in to the time we left, we weren’t there long, the impeccable service we received, helpfulness & friendliness the floor staff & your cashiers just blew me away today. That store has now gained a client for life - I will always and only go to that store.
53 replies
Review Distribution
5 Star
12 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (9.523809523809524%)
1 Star
7 (33.333333333333336%)