Active since Nov 2019
Horrible experience please stay away from this company I did my homework checking the reviews about this company back in 2022 sounded good. I contacted Mr Qasseem and explained i saved some money for my child university fees and Mr Qasseem reassured me that this money will be in good hands and it will be no problems to withdraw. My child studied tirelessly and Allah SWT awarded him with exceptional results and he was accepted in a prestigious university in Europe but Al-Mabroor refuses to pay me back my money so i couldn’t pay his university. To be honest they don’t clearly say no but simply keep you waiting for ever: through the emails they asked for supporting documents like why i need the money 🤨 so i really had to explain why should I get my money back. Left with no choices, i submitted to Almabroor the matric results and the university Offer. Still i Had to make several calls and emails then they rep****: will come back to you on Friday ; then Friday no reply again so i had to write emails and make calls to Qassem who doesn’t answer…. The whole day… later i get another email at 5pm with another **** promise: they will reply next week ….etc… So this is their communication strategy They exhaust your energy, depress your mood, put you and your family under stress, force you to beg them to get your money, keep you waiting for ever….until you give up… Almabroor stole my child dream without a mercy. Hassbuna Allah we Ne3em Alwakeel I’m writing this email so no more people can be fooled by this company Even the reviews about this company simply disappeared people were complaining waiting for months for their money but no refund. Ive tried to ask a Facebook page where Almabroor was recommended initially but the admin refused to post my request advising that the page <ask namima > is no more allowed to mention Al-Mabroor name.
Booking ZA09416852 I already regret booking with you this my first experience and definitely will be the last I Can not get in touch with you 😢 for a week can not speak to any agent I tried WhatsApp no success because after answering all questions it said phone us 🤦🏽♀️ I phoned you but after wasting my airtime no one answering the call🤦🏽♀️ I tried sending enquiry via Flapp but response after a week 🤦🏽♀️ Qatarairways were more efficient and helpful than you they sent you an email but no response 🤦🏽♀️ I really don’t know what I should do 🤷🏼♀️
really disappointed by Afrihost its just a bunch of lies. I bought fixed wireless. what afrihost call <plug and play >> you can move with it around but then I realised it's not true every time I move the device around I have to phone them to unlock the device and connect it to the new location. When I asked about their availability, Afrihost team said don't worry you can reach us 7 days a week, our whatsAapp team is available until 8 pm so we can connect your device in no time but I realised its another lye because Friday 4 pm WhatsApp is off line, booked a call back with success but they never called back, and of course call centre the same ... Saturday same story still no one to contact since the morning ..all lines are off … in the mean time i'm just buying more internet meanwhile my router plug and play have internet but because of the bad service of afrihost "the pure internet joy" I can’t use it .. Afrihost is just waste of money and pure lye
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