MD
Mike B
Active since Dec 2019
13
Reviews
0
Industries
Reviews
13 reviews2 months ago
Inceku energy, integrity? Transparency ?
I have four Pre Paid Electrical metres, managed by Inceku energy. After mini unanswered requests for an audited statement regarding the usage of the electricity and payments mate to Inceku as well as a requesting a statement of reimbur*****t to myself and promises from the company itself, I am still waiting on about R40,000 as per attached correspondence. I have serious concerns regarding this company. I was promised a reimbur*****t at the beginning of February for which I have not yet received anything.
0 replies
9 months ago
ABSA- alarm clock stopped?
I have been waiting on ABSA AIMScc for a response- even their website states response within 24 - 48 hours?
53 replies
17 months ago
Nedbank too green to be ripe?
Since Thursday 21 November I am trying to get a solution from Nedbank Woodlands. I have +-R40,000 in credit in my credit card,but cannot withdraw it. My previous card has expired and for some reason Nedbank cannot re-issue a new card, with the result that I cannot withdraw my money.
0 replies
17 months ago
No access to funds
Subject: Urgent Complaint Regarding Inaccessible Funds Due to Expired American Express Card Dear Nedbank Complaints Department, I am writing to formally lodge a complaint regarding my American Express card issued by Nedbank. I have been a loyal client with your institution for some time and have always appreciated the services provided. However, I am currently facing a significant issue that remains unresolved despite my repeated efforts to address it. My American Express card expired, leaving me unable to access funds totaling R45,000 in credit that are above the credit limit allowed on the card. This issue has caused me considerable inconvenience and frustration, as these funds are critical to my financial activities. I have taken the following steps to resolve the issue: 1. Visited the Woodlands branch in Pretoria. 2. Made multiple calls to 12 11508 9900, hoping to get assistance. Despite these efforts, the problem remains unresolved. I am extremely dissatisfied with the lack of progress and support I have received in addressing this matter. I kindly request the following: 1. Immediate resolution to grant me access to the funds available on my account. 2. A clear explanation of why this issue has persisted despite my repeated attempts to resolve it. 3. Assurance that measures will be implemented to prevent such incidents in the future. I trust that you will treat this matter with the urgency it deserves. Please contact me at your earliest convenience to confirm receipt of this complaint and provide an update on the steps being taken to resolve the issue. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Mike de Beer
0 replies
26 months ago
"Santam Insurance: A Nightmare of Claim Denials After Pocketing Your Premiums"
My experience with Santam Insurance has been nothing short of frustrating and disappointing. After reporting the theft of two laptops in Every, France, and providing all necessary documentation, including police declaration and quotes, on February 26, I expected a swift resolution. However, weeks have passed, and there has been no progress in settling my claim. Initially, I was offered a replacement that fell far below the value of the laptops I had insured and paid premiums for. Despite being insured for the top-of-the-line MacBook Air range, I was offered the bottom model, leaving me feeling undervalued and underserved as a customer. Moreover, there has been no mention or acknowledgment of the second ****** laptop, adding further frustration to the situation. This is not the first time I've encountered difficulties with Santam Insurance. Last year, my claim for a lost Apple iPhone in Saudi Arabia was rejected because I couldn't provide a police report. The circumstances made it impossible to file a report, yet Santam refused to consider my situation. Additionally, a claim for damaged garden furniture during a storm was ignored, leaving me without compensation or explanation. Most recently, a claim for housebreaking totaling R 85000 was rejected in January due to the theft occurring during a period of load shedding, rendering my alarm system useless. While I can understand the rationale behind this rejection, it's disheartening to constantly battle with Santam over every claim. Overall, my experience with Santam Insurance has been marked by frustration, inadequate compensation, and a lack of empathy for the challenges faced by their customers. As a policyholder who pays premiums for peace of mind, I expect better service and support in times of need. Until Santam addresses these issues and improves their claims process, I cannot recommend them to others seeking reliable insurance coverage.
56 replies
26 months ago
Long lasting relationship with Banxso
Banxso resolved a misunderstanding immediately and effectively. I wish I had contacted them sooner, and trust we will have a long lasting relationship .
56 replies
27 months ago
Banxso- not honest or transparent?
I made a cash deposit to open a trading account. On December 18 I was informed that my deposit was received. Then I was informed that I need to send proof of payment by sending a bank statement showing the transaction. Because it was a cash payment into their bank account,I cannot produce a bank statement. Since then the only correspondence on all my emails to them is that I need to submit a bankstatement as proof.this was my last email to them- Please read the following carefully: As per several emails previously, I CONFIRM THAT I MADE A CASH DEPOSIT THERE is NO BANKSTATeMENT to proof it. Your representative, Mr Gossmann, has already acknowledged receipt of the funds on December 18 2023. I just don't understand why a representative of your company, Mr Gossman, can acknowledge receipt of the funds and your system cannot and needs more proof than what I have already sent If this is not sufficient proof, please return the acknowledged R 5000 to the following account: M.J de Beer, Standard bank, Current account. acc 414463404 Branch code 12345
58 replies
32 months ago
Standard bank, worse then Eskom?
Since June 12, after STD bank closed my account due to a "suspicious or *****ulent transaction," I have been trying to get help to use the banking app again. Since then, I was asked for a number on which I can be contacted; I've sent the number without a response. I am currently in Paris, France, and it is impossible to go to my nearest branch. What do you think I should do to get attention? In the meantime, because I cannot access the banking app, I have to pay interest on the card while I have money in my current account to clear the debt on the credit card-- Standard Bank; what a shame- I bet you will respond sending me a note how sorry you are- please don't waste my time, solve the issue. I am available on +33 6 277 288 29
1838 replies
33 months ago
Standard bank worse than Escom?
I have been trying to call Std bank cell phone banking for 6 days in a row, spending 48 mins and longer each day. When I wanted to log into the banking app, the following message showed: Your account is disabled, please contact your service provider— since June 12 I have been in contact with std bank regarding my std bank account. This is the worst service I have received in any business- even after writing to Hello Peter several times
180 replies
34 months ago
Absolutely the worst , inefficient service from Standard bank.
This matter has still not being resolved ; Dear Mr De Beer Thank you for bringing this issue to our attention. Your feedback is important to us, and we can assure you that we will use your complaint to make the necessary improvements on our part. The reference number for the complaint is 7052313863 and due date is June 30, 2023. I will keep you posted on any developments in the matter. I will contact you soon to match up your banking profile and for validation of the account. We greatly appreciate your continued support. Kind regards
60 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (7.6923076923076925%)
3 Star
1 (7.6923076923076925%)
2 Star
0 (0%)
1 Star
11 (84.61538461538461%)