JF
John F
Active since Dec 2019
5
Reviews
0
Industries
Reviews
5 reviews42 months ago
ADT pathetic
ADT/Fidelity - pathetic service - not the first time. Yet again my alarm did work when I needed it, this time last week. I battled to call ADT - each of the four options had issues. i persisted and was promised that a technician would be there on Monday. He didnt arrive or call. Tuesday i made another ten attempts to call. I even used the "my life is in danger - option ONE" three times before my call was answered. I threatened cancellation and then wrote an email to cancel. Again today. the lady that took my call said she would charge for an extra month. not going to be allowed. i will fight them in court. useless crowd. DONT USE ADT
1 reply
50 months ago
Openserve and their bot are rot - typical SOE
Telkom did away with my copper line WiFi without notice at the end of a month. The only fiber connection available in my area is their subsidiary Openserve. It took four months for them to install. I applied for a VOIP phone. Took months to apply and when I eventually got through they debited me for the phone but two months later and I still dealing with their tedious Whatsapp rubbish. They now tell me that they dont have stock! I can buy one from Takealot so why cant they?
0 replies
65 months ago
Openserve, Webafrica, Telkom
I ordered installation of fibre first week of January (over a month ago). Webafrica alias Openserve, aka Telkom sent me an email to say that my fibre would be installed in a week to 10 days. A month later (after numerous attempts at contact with Webafrica, Openserve and Telkom, via WhatsApp, social media and email etc a very helpful technician arrived and installed the fibre. BUT now: how to get to the next level: a router. So i revert to the same attempt at comms: all you get a a BOT computer generated reply: select an number which illicits a response “we are trying to connect you to an agent” - which never happens. Is there an ombudsman or body that controls the fibre industry? I have a litany of attempts that i would like to share.
0 replies
67 months ago
Flymo
I bought a flymo lawnmower end November on line from Manicaa. Order time line on line was to be 10days. I subsequently received an email to advise that due to import delays and covid it might take up to 25 working days. They took my money under my expectation of delivery - who needs a lawmover a month later - will cost more to replace my lawn.
0 replies
79 months ago
Jaguar EPace - key-less malfunction
I bought an ePace Dynamic, HSE (with key-less start and door lock) from CMH in October 2018. I discovered 6 months later that the car was actually registered in April 2018 so my warranty and terms of service were affected. CMH undertook to extend the warranty on their own account - is that good enough? BUT the problem with the car, from early on, is that the key-less feature doesn't work (most of the time). Four returns to CMH and still pathetic. Anyone else have the same problem?
0 replies
Review Distribution
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1 Star
5 (100%)