NH
Ntwanano H
Active since Dec 2019
5
Reviews
0
Industries
Reviews
5 reviews30 months ago
We experienced a very unfriendly welcoming from the guy at gate 3 .the story about closer parking given to certain guests is nonsense. Nicole was just cold and rude. The stinking water ruined my appetite
Rude unfriendly management
0 replies
50 months ago
Rude consultant
I am not happy with the customer service received from Fulufhelo, i have been begging him to call me as he takes forever to respond to the chat, my premium has increased i need explanation he then proceed to cancelled before we conclude our conversation . pathetic service ever
53 replies
59 months ago
Bad Bad Nonsense service. Crooks MTN
My contract ended in April I have been calling them every day they keep me on hold when I'm transferred to the cancelation department. In essence no one is assisting me. When they pick up the call I'm always in the wrong department. They can't assist me. They have billed me for May for a contract I don't want anymore I have tried going to branches they are as useless and the call center. I will never take any contract with them. We don't renew contracts bcos of affordability. So you must be stuck with them.. I am canceling all other contacts bcos they are full of nonsense not after being loyal for over 2 decades.. I have other 3 contracts but woooow I'm done with them
0 replies
62 months ago
Best customer service experience
Tshepo was very helpful. I highly recommend pineapple to everyone
53 replies
78 months ago
Very Dissapointed
I submitted my claim on the 25th November i have been calling everyday to follow up the response i get i that they are waiting for feedback, we are behind with claims like how is that my problem, my gut feeling tells me that they dont want to pay because my device is expensive and still new, what made me angry today Asanda told me that she just picked up that one of my documents was missing the person who submitted my claim did not submit page 2/2 of the claim form and the under written has returned the claim as it has missing documents and for the whole week your consultants have been saying they are still waiting, i have been calling from tuesday the 26th no one picked up meaning that they never go through the records they just tell you what ever they want for you to put the phone down, i am not happy with the service i have received, if i did not call today when were you going to pick that up when i am told to wait for an email everyday
210 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)