JB
Jeánné Blankenberg
Active since Dec 2019
4
Reviews
0
Industries
Reviews
4 reviews13 months ago
SANLAM POOR SERVICE DELIVERY
My Husband submitted his forms to withdraw his Provident fund on the 9th of January 2025. He was advised that it will take up to 8 weeks to process this claim as the Two pot claims are alot/takes preference. Two weeks ago, he contacted you guys and you only then advised that one document was incomplete. It was sent to him, he completed it and sent it back. Today he made contact to follow up, yet again it was said that another email was sent to say that something was incomplete however, Apparently the email was sent to him and previous employer's contact person and HR but all 3 persons it was sent to vheck their mails and received absolutely NOTHING! Today 18th of March 2025, still nothing! I HONESTLY CANT EVEN FIND THE WORDS TO DESCRIBE WHAT KIND OF SERVICE THIS IS!
265 replies
54 months ago
Harassment
On the 20th of October I received an sms saying I qualify for a 40% settlement discount on my Standard Bank credit card. On the 23rd of October they sent me an sms that my Standard bank Credit Card is now at a Legal stage and Immediate payment is required. Thereafter, on the 27th and 29th of October as well as the 2nd and Today the 9th of November the same sms came through that my Standard bank Credit card is at a Legal stage etc. Firstly I have never banked or had any kind of debt with standard bank. This is the kind of Harassment that I have to deal with. I tried to call them to confront them and tell them to remove my details from their system, they answered the call but all you hear is voices in the background like a call centre environment.
0 replies
68 months ago
Fishaways Table bay mall
About an hour ago Went to buy supper at Fishaways table bay mall, I bought two calamari burgers and a better for 2 special... just to get home and see that the calamari burgers does not have seafood sauce on instead replaced with sweet chilli sauce and the better for 2 special with fish, rice and calamari does not have any sauce with it either.... shocking right? The reason why i buy the calamari burger is because of that lovely seafood sauce that is displayed om your menu boards and your online menu.... And with no warning or informing me as a patron that there is no sauce or whatever the case may be.... really bad! This is really disappointing!
0 replies
70 months ago
What kind of service providers are you?
Been with Comtel for over a year, with a hell of a lot of complains... There is always issues regarding their cables and always busy with maintainance leaving us wit no internet but we need to pay in full every month. Having to move to another Area, my husband enquires on what the process will be. They were quick to reply with a moving premisies fee of R1500 ex Vat once off payment. Then ask for our new address and reply saying that there are Tree's blocking the line of sight and is impossible for them to provide us with service at new address and therefore the only option is to cancel the service as of 1 august and a buy-cost of R1595.66 incl. VAT (the balance of install cost and the admin fee of R450) which will need to be paid. So in my mind at the time, where the hell do i fork out all of this money. If you are a service provider for our Area and you cannot assist me.. Why are you providing a service? And how isit my problem if you cannot assist me? You need to make a plan... simple as that.. also, when you enquire on the service for the first time they hit you with "you pay in advance, so if you cancel your service end of this month, they wont immediately put of your wifi, you still have wifi till the end of next month" but im not benefiting to anything that has been said... Anyway, we then receive a very rude email saying that as explained by the other sales exec, YOU will need to cancel your service as it is the only other option, and will have to pay before the service can be cancelled... even attached the cancellation form with a force of demand for it to be send back so that the service can be cancelled by 1/8/2020.. What kind of service provider are you?
0 replies
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