Active since Dec 2019
I have been using ASAP for at least 14 years most of that time was when I was based in the Vaal triangle. Over the last 2 years I have been using ASAP Hillfox. They make promises to deliver the next day, days later still no delivery. Ask for quotes and have to wait for up to 3 days. Material delivered is wrong material. The way I have been treated as a client by the current manger Is disgusting, I sat with him when he first arrived and we discussed the service. He agreed with everything I said and then a few weeks later tells me that I should rather find another supplier. Terrible service delivery, bad attitude. I stopped using them for a few months and thought I would give them another chance. I was at the store yesterday placed the order and paid, I asked Joshua the salesperson to please send me a copy of the invoice on WhatsApp as he was busy with another client aid he would, I am still waiting and no steel has been delivered I have sent messages a I now use Riverbend Steel in Johannesburg North. I receive a quote within 10 Min. Same say delivery or first thing the following day. Great service, friendly staff. They deal with their clients with respect and integrity.
I bought stuff off Temu ,Buffalo are an international Logistics company who are used by Temu to make deliveries. I saw on my tracking that the address is right but the area noted is wrong. I have tried to email, what's up, call to no avail, furthermore, on my tracking it says that the package was not delivered, the reason being that It was not convenient for "the client" that being me and yet no contact has been made with me, I know nothing of this. To get a hold of a human to speak to is mission impossible. The amount of time and energy spent on this is ridiculous.