AS
ASAP Steel and Pipe (Pty) Ltd
Unclaimed Business
AS
ASAP Steel and Pipe (Pty) Ltd
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About ASAP Steel and Pipe (Pty) Ltd
ASAP Steel and Pipe (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked ASAP Steel and Pipe (Pty) Ltd across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRV
Ricardo V
1 reviews | Active since Jan 2020
29 Nov 2025, 07:59
ASAP Gone are the days of good service.
I have been using ASAP for at least 14 years most of that time was when I was based in the Vaal triangle. Over the last 2 years I have been using ASAP Hillfox. They make promises to deliver the next day, days later still no delivery. Ask for quotes and have to wait for up to 3 days. Material delivered is wrong material. The way I have been treated as a client by the current manger Is disgusting, I sat with him when he first arrived and we discussed the service. He agreed with everything I said and then a few weeks later tells me that I should rather find another supplier. Terrible service delivery, bad attitude. I stopped using them for a few months and thought I would give them another chance. I was at the store yesterday placed the order and paid, I asked Joshua the salesperson to please send me a copy of the invoice on WhatsApp as he was busy with another client aid he would, I am still waiting and no steel has been delivered I have sent messages a I now use Riverbend Steel in Johannesburg North. I receive a quote within 10 Min. Same say delivery or first thing the following day. Great service, friendly staff. They deal with their clients with respect and integrity.
Helpful (0)
|Replies (0)RV
Ricardo V
1 reviews | Active since Jan 2020
29 Nov 2025, 07:59
ASAP Gone are the days of good service.
I have been using ASAP for at least 14 years most of that time was when I was based in the Vaal triangle. Over the last 2 years I have been using ASAP Hillfox. They make promises to deliver the next day, days later still no delivery. Ask for quotes and have to wait for up to 3 days. Material delivered is wrong material. The way I have been treated as a client by the current manger Is disgusting, I sat with him when he first arrived and we discussed the service. He agreed with everything I said and then a few weeks later tells me that I should rather find another supplier. Terrible service delivery, bad attitude. I stopped using them for a few months and thought I would give them another chance. I was at the store yesterday placed the order and paid, I asked Joshua the salesperson to please send me a copy of the invoice on WhatsApp as he was busy with another client aid he would, I am still waiting and no steel has been delivered I have sent messages a I now use Riverbend Steel in Johannesburg North. I receive a quote within 10 Min. Same say delivery or first thing the following day. Great service, friendly staff. They deal with their clients with respect and integrity.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Jan 2023, 12:05
Slow and confusing service rendered.
Service counter a bit slower than usual.. stand for 20min get to the front and get redirected to other sales counter (Thulani) to stand for another 20min.. get send back to my offices to get invoice and go back to ASAP wait 10min for sales man to return to his post and then asked to follow him and move around to bend department to collect. salesman goes back to offices and disapears .waited again 30min.. went to look for him... found him at his sales counter.. asks what happening.. he explans the order was never bended.. and is been done now. I think I am to used to Jaen Hendry brilliant service as it seems he no longer works at the Alberton Branch... I will miss his super fast service.. that is un matched by any of the current sales persons..
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Jan 2023, 12:05
Slow and confusing service rendered.
Service counter a bit slower than usual.. stand for 20min get to the front and get redirected to other sales counter (Thulani) to stand for another 20min.. get send back to my offices to get invoice and go back to ASAP wait 10min for sales man to return to his post and then asked to follow him and move around to bend department to collect. salesman goes back to offices and disapears .waited again 30min.. went to look for him... found him at his sales counter.. asks what happening.. he explans the order was never bended.. and is been done now. I think I am to used to Jaen Hendry brilliant service as it seems he no longer works at the Alberton Branch... I will miss his super fast service.. that is un matched by any of the current sales persons..
0
Replies (0)CR
Carne R
1 reviews | Active since Jan 2020
13 Apr 2018, 07:39
Don't buy bad steel from Alberton Steel and Pipe
Alberton Steel and Pipe also known as ASAP do not live up to the adverts of customer service. I had to follow up regularly until the delivery was made, 2 days after payment. They delivered late just before closing for the long weekend. When i can to use the steel over the weekend I noticed a lot of the flat bar pieces where unusable. They where bent and kinked in quite a few places as if they had been driven over. Some of the 50x 5mm pieces are over 75mm out over 6m lengths. When i contacted the salesman after the long weekend i was told that his manager said i should have checked it before delivery and they wont assist in anyway.
Helpful (0)
|Replies (0)CR
Carne R
1 reviews | Active since Jan 2020
13 Apr 2018, 07:39
Don't buy bad steel from Alberton Steel and Pipe
Alberton Steel and Pipe also known as ASAP do not live up to the adverts of customer service. I had to follow up regularly until the delivery was made, 2 days after payment. They delivered late just before closing for the long weekend. When i can to use the steel over the weekend I noticed a lot of the flat bar pieces where unusable. They where bent and kinked in quite a few places as if they had been driven over. Some of the 50x 5mm pieces are over 75mm out over 6m lengths. When i contacted the salesman after the long weekend i was told that his manager said i should have checked it before delivery and they wont assist in anyway.
0
Replies (0)