AH
Abigail H
Active since Dec 2019
17
Reviews
0
Industries
Reviews
17 reviews13 months ago
Are you kidding me?! I lodged a complaint yesterday (Wednesday, 19/03) about the COMPLETE LOSS OF SIGNAL in Winterton, KwaZulu-Natal, which made it impossible for me to receive calls
Are you kidding me?! I lodged a complaint yesterday (Wednesday, 19/03) about the COMPLETE LOSS OF SIGNAL in Winterton, KwaZulu-Natal, which made it impossible for me to receive calls. And what do I get in response? Some smug, automated SMS claiming the issue is resolved because I couldn't answer my calls! Newsflash: THE PROBLEM ISN'T THAT I'M NOT ANSWERING CALLS, IT'S THAT I'M NOT GETTING ANY SIGNAL IN THE FIRST PLACE! This isn't just inconvenient; it's a serious security risk. How can I reach emergency services or receive critical calls when there's NO SIGNAL?! I demand that you take immediate action to resolve this issue. This is unacceptable and I expect a proper solution, not some automated, dismissive response. Ref: REF 5-36146365786037
106 replies
16 months ago
Midlands Sorbet = HORRIBLE
Hi Sorbet Midlands Mall, What is the point of your review comments if you do nothing about it. I booked a mani & pedi 20 Dec. When I arrived I asked to use the drill as I had product on that could only be drilled off. Then the lady doing my pedi said she can’t use it and used a file, my toes are still open and red around my toes. It looks like a 2 year old painted it as some of the gel is over my cuticle. Then I got my “mani” but it ended as a soak off and gel application because someone else had to help me that knew how to use the drill. It was so expensive and I’m so disappointed and in PAIN. My toes are so bad! They look horrible. So much for a pick me up. I wrote a review on the app but looks like that’s for show
56 replies
18 months ago
How to shatter dreams in 45 mins:
Dear Bride & Co. Parkview Team, I am writing to express my disappointment and concern following our recent visit to your store. This email follows the Google review I left earlier. Firstly, I would like to inquire about the relevance of asking for the bride's race on your fill-in form. In today's society, I struggle to understand the significance of this information. More pressing, however, was the lack of professionalism and enthusiasm displayed by your staff during our visit. My sister, Danielle Helberg, who is getting married in February, was advised to visit your store. Unfortunately, our experience was subpar. Our appointed helper, Veronique, was late for our scheduled appointment. Upon proceeding upstairs, she failed to provide adequate guidance or assistance. She merely instructed my sister to select six dresses and then stepped aside. By the time we reached the third dress fitting, Veronique excused herself downstairs and did not return. Furthermore, she ignored my sister's mother-in-law when questioned. As someone who has experienced the bridal fitting process before, I was disheartened by the poor service we received. Considering my sister only visited two locations, our disappointment was amplified. I hope you will address these concerns and take necessary steps to improve your customer service. Greetings, Abigail Janse van Rensburg **** of Honour of the Bride to Be!
53 replies
20 months ago
I wish I could give a -5 star.
ANEW HOTEL HATFIELD. Our group of friend decided to go watch krone, we live in a small town in Kzn and never get to all go away, so this was a very exciting weekend for us. As we arrived at ANEW hotel at 17:00 we weren’t able to check in, bare in mind check in is at 14:00. The people that manned the info desk were rude and extremely unhelpful, the manager was not even at the venue? On a Saturday when they’re fully booked? Apparently some of the people didn’t check out in time, and it wasn’t just us, EVERYONE THAT BOOKED IN ON SATURDAY THE 31ST OF AUGUST HAD THE SAME PROBLEM. We had to pay our full amount earlier this week to “secure” our booking, even with that we couldn’t check in. NO refund or extended apology.
0 replies
21 months ago
Poor service: CUSTOMER AND INTERNET!
WHAT THE HELL VODACOM? Since last week Thursday our signal has been gone for 20-40 minutes then back for 60 minutes. And this cycle continues from 08:00 to 00:00. I work from home and have a Vodacom rooter. When I phoned “customer care” (AS IF!!!!) and explaining it’s not a ME problem it’s the TOWN for about 25 minutes a “ticket was logged and someone will phone in the next 24 hours”. It’s ridiculous. How am I suppose to do my work and be productive? No service online or through you guys!??? The nearest town is 40 min away and I had to drive there to work. End of the month comes and I still have to pay my bill with NO help and minimum coverage for now 4 days??? Can I get some feedback here- please fix. WINTERTON, KWAZULU-NATAL, 3340.
232 replies
26 months ago
HORRIBLE CLEARWATER FRASER’S
I have 2 Delsey bags that have the same problem. The handles knob broke off. I have the tag with the warranty as it was a gift. I do not have the slip. My bags are 2 years old and my warranty is for 10 years. I walked into Frasers Clearwater Mall Friday the 9th of February at 16:40. First the lady there said she cannot help me AT ALL because I have no slip, then the gentleman said they can’t even try to process this because it’s almost 17:00 and it’s a Friday. This is ridiculous and horrible… I can’t imagine this is how you treat customers?
0 replies
27 months ago
*** VODACOM
*** Vodacom. We’ve had loadshedding for 6h30m today and in that time 0 signal. Not only did we NOT have any signal from in loadshedding but also random times in the day. I can’t make any calls, do my work or receive anything on my laptop. Some of our gates work with signal and I can’t phone them to open. It’s a security risk for me at home alone and totally irresponsible from your side. It’s been like this since Sunday and there has been NO progress. But when the 25th comes we have to pay or bills on time otherwise services will be disconnected- LIKE I’M CONNECTED NOW???? I’m so sick of this poor service, and the WORST part is that our home wifi is with Vodacom because they promise the best signal……. I work from home and lost a whole day due to this **** service! Honestly feel like Vodacom is the biggest **** in South Africa- and that says a lot. FIX YOUR BLÊRRIE TOWERS- WE ARE NOT CONNECTED TO ANYTHING. IF WE CAN’T WORK WE CAN’T PAY YOU!!!!!!!!!!!! (Winterton. Kwazulu-Natal)
116 replies
38 months ago
WORST AIRLINE
Good day to who this my concern, On the 23rd of February 2023 I had the worst experience ever with Fly Airlink. Not only was my long weekend ruined by “delayed luggage” but not a single soul was prepare to help me. On the 23rd we flew from Pietermaritzburg and went to O.R where we had to collect our bags and then check in with CemAir to be in time at a wedding in George. After 30 minutes waiting for bags a security guard came and said our bags will be delivered to George. This man did not take any of our details, we started walking to Terminal B so that we can atleast get on the flight. By the time we went through security we already missed our flight. CemAir couldn’t assist us with any flights but they did offer to just take our tickets and move them to the next dat, even though it wasn’t there mistake. Then on the 26th of February we took the flight back from O.R to Pietermaritzburg and unfortunately mother nature won. Airlink put us all on a bus and we embarked to Pietermaritzburg. We got there at 22:00. The airport was closed, airlink did not make any arrangements for people like us that left our cars at the long term parking and we had to struggle. The bus also left us and went, when we EVENTUALLY got out the parking there were a lot of people that still waited for lifts. Standing ALONE IN THE DARK. I’m incredibly disgusted with how airlink prides themselves as this prestige airline but does this? No compensation, no remorse and no feelings towards their customers. I would love to speak to someone that will take action. Thanks, Abigail 0795378277
0 replies
41 months ago
Vodacom
I paid the amount that I had to. Emailed pop. My line is still not on. When you phone the line. No ons answers.
396 replies
43 months ago
I need answers.
7 days ago I went into a branch (Key West Branch) and asked the lady to transfer *my* money from an old account and close it. I’m in Greece. I still haven’t received it an NO emails. It’s disgusting to work with people like that. I need answers abigail.helberg@gmail.com
931 replies
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