Active since Jan 2020
I am writing to lodge a formal complaint and seek urgent assistance regarding the conduct of a company called Shackleton Credit Management. Approximately two years ago, I was contacted by this company, which claimed to be acting as legal representatives for Old Mutual. They informed me that I needed to make payment arrangements for a credit account I allegedly owed to Old Mutual from about eight years ago. Based on their representation, I initially believed they were genuine lawyers working on behalf of Old Mutual. However, I have since discovered that Shackleton Credit Management is not a law firm but rather a debt collection company that purchases old, closed, or written-off accounts. It appears they misrepresented themselves and used deceptive tactics to pressure me into paying money that I do not owe. Furthermore, they have threatened to blacklist me with the credit bureau or place my name under judgment if I fail to comply. I find this behaviour *********, misleading, and deeply distressing. I kindly request that your office to investigate this matter and advise on the appropriate steps I can take to protect myself from these unfair practices. Thank you for your attention and assistance in this matter. Yours sincerely Rebone Mosoma
I went to FNB Sabie on the 03 January 2020 to deposit R8 000 and after i made the deposit the AMT went offline without refunding my money. However i immediately notified the staff members inside and they promised to deposit the money to the intended recipient of the money within 24 hours as they were aware of the ATM technical problem, but date they have not resolved the matter. A staff member contacted the intended recipient of the money and affirmed to him that they will sort it out within 24 hours. The money was meant for Rent, now i am locked out of the place with no place to stay. Regards