DT
Daniel T
Active since Jan 2020
4
Reviews
0
Industries
Reviews
4 reviews39 months ago
If you are local, avoid it. Waste of time, money and petrol.
Well, a disappointment to say the least. Firstly, after booking a table for two for a loved one's birthday, I was told that they only have the table for two hours. So it was basically a get there, try and enjoy the food, pay, then get lost type of scenario. I arrived only to be shifted with little interest from the staff to a table wedged between people and told that I was now expected to have vacated the table earlier than I was told. I then had to go out of my way to even have someone offer something to drink whilst I waited for my guest to arrive. Needless to say my guest arrived and it was the same story. A bunch of waiting staff all hanging around at the entrance seemingly more concerned with their looks than actual customer service. After finally ordering a drink for my guest we both decided that in order to actually eat three courses, we would have to rush through each meal which quite frankly is a waste. Under normal circumstances I would have no problem paying their prices for meals when it is a special occasion. However, when I am hearded to a table like livestock, ignored and left to sweat in the Cape Town heat and then made to enjoy a meal as quickly as possible so they can take their money and get rid of me, I take issue. Seriosuly, if you are a local, avoid it. They are only interested in the tourists who do not know any better. I can highly recommend somewhere like Cloud Nine or the Hussar Grill instead. At least there is no time limit there to enjoy a meal.
0 replies
50 months ago
Appalling customer service!
It seems the days of quality service from ISPs are gone. I paid upfront on the 25th of February 2022 for my monthly service fee of R959.00. I was then debited for the month on the 28th of February, essentially being doubled charged for the privilege. Try as I might, I CANNOT get hold of ANYONE in your accounts department to resolve the issue. I end up on the line for more than half an hour waiting for someone in your accounts department to assist me all while having to listen to some load of hogwash about being connected to someone shortly. I WANT MY MONTHLY FEE THAT WAS DOUBLE CHARGED RETURNED. Seriously, get your act together or don't bother offering the service at all.
0 replies
53 months ago
Disgusting service at Game Canal Walk
Absolutely appalling service at Game Canal Walk. I bought a fridge and was told that the sales person would accompany me to the till to organise a copy of my slip as proof of purchase. I continued on shopping and upon paying, had to chase down the sales person for my sales order. I was already busy with a million other jobs as one is when moving house so I paid and took the slip with me as the cashier indicated that she just needed the sales order. I had to produce my slip upon exiting to security in order to leave the store. Upon returning the next day on the promise by the sales person the previous day that the fridge would be ready to collect, I was told that because I didn't give him the slip, the fridge was never delivered. Never before in my life have I experienced such horrific service . When asked what now, his reply was " it's not my fault, you can go to returns for your money back." Because of this lazy and incompetent staff member, I had to travel to TWO other Game stores, the last being in Mitchells Plain to actually get a damned fridge. Seriously guys, what happened to customer service. The sales person at the Canal Walk branch really couldn't have cared less and didn't even bother accompanying me to the till to make sure I was helped. I will NEVER be buying from GAME again. It's left a sour taste in my mouth and a deep loathing of Game in general. Stay away from them.
0 replies
76 months ago
Excellent Customer Service
Hassle free and efficient service for vehicle Insurance. A big thanks to Michael Sikuza and Warren for their help.
61 replies
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1 (25%)
4 Star
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3 Star
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2 Star
1 (25%)
1 Star
2 (50%)