Active since Jan 2020
This woman is a thief. She delivered a bed to me that is not what she advertised AT ALL, after asking for a refund she agreed and also agreed to leave the bed at my premises untill my refund has been processed, however after her guys left my home and I emailed a formal refund request she threatened me with a debt collectiom agency should I not settle the amount owing, claiming that I have received what I paid for. I have been spending 5 months trying to get my money back with her latest respond being that she will not make things easy for me. She posts fake reviews, her business premises in Isondo does not exist as the Ombud has been there, she has not responded to any of the National Consumer commissions request or answered their calls as she claims in her threatening messages to me. Do not ever buy anything from this woman as het products are rubbish and as you will see from the screenshots on my google review she has no issue stealing your money and then laughing in your face!
We hired these guys who supplied us with a quote to have 1) a pond removed and 2)to cut down our trees and remove the stumps. After they "removed" the pond they covered the hole with a big heap of soil, this weekend my husband and I tried to flatten the heap and to level the ground and discovered that the hole pond was left and tree stumps were also left and simply covered with soil together with the rock art that was around the pond so that we would not see the work has not been done, the guy (washington) took our money and claims he did what we paid him to do.
We went to the hotel and experienced bad service through out from maids using our bathroom and smelling up the room to a safe not working for a whole week before they fixed it BUT we had an incident that forced us to check out earlier, I walked into our room one morning and found the maid using our selfie-stick that was put away - it was clear that she had gone through our things. I reported this a woman called Michelle Oosthuizen and told her that we would like to check out earlier because of that blatant invasion of our privacy and she agreed that we could check out and assured us that we would be refunded fully it is on this basis that we left the hotel. After a month of trying to get our money back we received an email from management stating that we would not be getting our money back as cancellations at the last minute are not permitted and that you forfeit any money paid to the hotel. We did not check out earlier because we felt like throwing away our money- we left because their staff went through our personal belongings and that we no longer felt comfortable staying at the hotel because of this. Their service is pathetic and their empathy even moreso, their handling of this matter was completely unethical.
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