AL
Annette L
Active since Feb 2020
2
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2 reviews58 months ago
DROPBOX CANCELLED BUT STILL BEING BILLED
I enjoy using Dropbox. BUT I needed to CANCEL MY SUBSCRIPTION due to my financial circumstances. I downgraded to the FREE basic plan in June last year but I AM STILL BEING DEBITED R199 EVERY MONTH! The Dropbox help function is close to non-existent. I am SO frustrated! I am paying money every month for NOTHING! I want it stopped and I want a refund! Any ideas?
0 replies
76 months ago
FNB - TRYING TO DISPUTE AND STOP A MONTHLY PAYMENT NOT RECEIVED NY THE PAYEE
I have a monthly payment going off my account, payable (I thought) to Deezer. Deezer says it is not receiving the money. I tried to stop the payment and was told I first have to register a dispute. I emailed the right address (WealthDebitCardDisputes@fnb.co.za) 12 days ago. I received an acknowledgement and a promise of action within 2 days. The same thing 7 days ago. I have now tried again. I have been with FNB for about 40 years. Generally, their service is reasonably good. Stopping a payment is turning out to be well nigh impossible. Come on FNB ! Not good enough ! (And I want a refund of all those monthly deductions that have disappeared into thin air please.)
56 replies
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