NS
Neil S
Active since Feb 2020
8
Reviews
0
Industries
Reviews
8 reviews6 months ago
Been with OUTsurance...
Been with OUTsurance for many years, and have always had excellent service
53 replies
22 months ago
Excellent Service from Eurasion Entertainment
What a pleasure to do business with Eurasian Entertainment. Must be honest, I was a bit nervous, having been ****med too many times before, but I spoke with Olivia at Eurasion Entertainment first, and she settled my nerves. Thereafter I dealt with Sasha, and throughout the process, my questions were answered promptly and proffesionally. My arcade machine arrived in working order, well wrapped, and my son is going to be a very happy boy on his birthday.
0 replies
37 months ago
DT COOPS IS A ****
Ordered Rabbit Cage from them. (www.dtchickencoops.co.za) All seemed very proffesional and legit, exept for the fact that they only wanted to deal via whatsapp and email. The email address they supply and the one on their website are different, but neither is responded to. They use the comment that they have bad signal due to loadshedding for no voice phone calls. After payment, we became suspiscious and investigated a bit and realized that the physical address they use, is for a Mechanic type business. We contacted the Mechanic shop and they confirmed there was no DT Coops in their building. Never received the Cage, or a refund. Opened a case with SAPS and attempted to get the bank to reverse the payment, but the account was already emptied.
0 replies
41 months ago
Fedex problem resolved
Following my package having gotten stuck in Customs for 17 days, and many calls and emails, with no joy, I resorted to placing a review on Hello Peter. Within an hour, Lunga of Fedex contacted me, and she was very proffesional and friendly, and was able to get my problem resolved within 2 hours. So for Lunga, I would give a rating of 5 out of 5, but unfortunately I had to resort to Hello Peter to get a response from Fedex, for which I give Fedex a 1 out of 5, which means the combined average rating is 3 out of 5. Thank you Lunga for your excellent help, and to Hello Peter, for this platform, giving us a bit of leverage, to ensure we get the service we are due.
132 replies
41 months ago
Absolutely terrible Service
Terrible service. Fedex staff do not respond to emails. When one finally manages to reach someone telephonically, they tell you they will escalate the query via email and contact you shortly, only for nothing to happen. Parcels have been stuck in customs for 17 days, with no solution in sight. Use DHL - far better service
132 replies
69 months ago
SM Structures
My only advice to anyone considering the purchase of a building from SM Structures, is to insist that a completion date is included in the quote, before accepting it, or paying a deposit. Poor Service and Professionalism.
0 replies
72 months ago
SPAM CALLS FROM JD FINANCIAL SERVICES
For the last 7-8 weeks, I receive about 3 calls per day from JD Financial Services, looking for a member of my staff. I explain each time that this number is not his personal contact number, and that he will only be returning to work at level 1 of the lockdown. I request that the contact number be removed from their system and they tell me they will. I continue getting calls. I have spoken with the manager Thabile, requesting they remove our number, and she tells me she will, however it does not happen. Other times I ask to speak to Thabile and the operators either hang up the call, or tell me she will call back, but does not. VERY ANNOYING!!!!!!!!
0 replies
75 months ago
Disorganized and poor proffesionalism
I'd like to share my experience with SM Structures, for anyone considering purchasing a building from them. They can then decide whether they would like to still go ahead. 13 September 2019 Received a quote for a 25m x 25m Building, with an added lean too of 25m x 10m. 13 September 2019 Paid a deposit of 30% 16 September 2019 Upon accepting the quote, we were told that the materials would be delivered within 2 weeks. We indicated that we would need 2 weeks to prepare and level the ground, so we accepted this. 04 October 2019 We confirmed that the ground was level and ready. 07 October 2019 We were told that the team would arrive 27 October 2019 (4 weeks later than originally told) 11 October 2019 We received drawings for the project 16 October 2019 We receive email: Due to unforeseen circumstances the team allocated to your site is running behind schedule. Our team will be commencing works at the revised date of 27/10/2019. 28 October 2019 We receive email: Due to unforeseen circumstances the team allocated to your site is running behind schedule. I apologize for the delay sir, will let you know throughout the day when the team can be expected. 31 October 2019 We receive email: Due to unforeseen circumstances the team allocated to your site is running behind schedule. I apologize for the delay sir, will let you know throughout the day when the team can be expected. 05 November 2019 We receive email: I apologize for the late email, I will revert back to you before end of business day today regarding the installation and the teams whereabouts. 07 November 2019 We receive email: Due to unforeseen circumstances the team allocated to your site is running behind schedule, the team is still busy with works on their current site. I will let you know as soon as I receive your installation date. 12 November 2019 We receive email: The structure is in for galvanizing. It should be out some time next week. The structure will then be delivered to your premises towards the end of next week. We have tried to keep the teams arrival and delivery quite close together. The team is scheduled for your site on or about 28 November 13 November 2019 We receive email: Due to unforeseen circumstances the team allocated to your site is running behind schedule.Your estimated date will be at the revised date of 28/11/2019 for installation of your structure. 28 November 2019 We receive email: Due to unforeseen circumstances the team is running behind schedule, they have a few things to finish up on their current site. The team will be on your site no later than Tuesday 03/12/2019. 28 November 2019 We receive email: we want to load the structure between Monday - Wednesday next week - please confirm if can proceed. R *** ***.xx is also due on arrival of truck before offloading can take place. We confirm they should proceed. 28 November 2019 We again remind SM Structures that our business will be shut for annual shut down as of 13 December. 29 November 2019 We receive email: our team will arrive next week. We are anticipating them to be on site on 3 December. You will be kept up to date as to when they will be on route. We will also be delivering the structure next week and it should be on site late Tuesday / early Wednesday 03 December 2019 We receive email: truck has been loaded with the galvanised steel members. We unfortunately cannot fit the sheeting on the same load. We would like to deliver the steel members and then the truck can return for the sheeting. We tell them Fine, go ahead as per mail. 03 December 2019 We receive email: Our team is currently still busy on site they have a few things to finnish up and get sign off, I will let you know as soon as their on route to your site. 03 December 2019 The truck arrives with the galvanised steel members, but only for the main building and not the lean too. We are requested to pay, due to truck arrival. We pay. 05 December 2019 We receive email: We are commencing with the excavation of your foundations today, please ensure that you have clearly marked out the site and that the team fully understands where the building must go. 11 December 2019 We receive email: Team advised me the material on the site is not covered, please covered it to prevent any damage. 11 December 2019 I contact them and remind them that the materials are galvanized and do not need protecting. Only the reinforcement for the concrete is exposed, but will be installed shortly, as they are working with it (well...so I assumed!!) 12 December 2019 The on-site team disappeared. Afterwards, we find out that not all the reinforcement for the foundations was supplied, so the team abandoned site becase they could not do the foundations and were going on leave..... 21 January 2020 We contact SM Structures querying what is going on. 21 January 2020 We receive email: My apologies in the delay of the construction. We will have a team on site next week Wednesday 29 January 31 January 2020 We query where the team is. No response. 04 February 2020 No team, so we again query where the team is. 04 February 2020 We are told: As far as I know the team in on route 04 February 2020 We email SM Structures to explain that the above will be sent to Hello Peter soon. 04 February 2020 We request the quantities needed for the cement, sand and stone which we must supply, which was going to be given to us in August of 2019. 05 February 202 The Team arrives and tells us the outstanding steel is en route. 07 February 2020 We again request the above. 07 February 2020 We receive a mail saying "You are unfortunately in breach of contract if you look at clause 10,11 and 12. We have arrived on site and note that materials were not covered." (See 11 December 2020) 07 February 2020 We contact the General Manager Jon-Marco May****, to remind him that the materials are galvanised, and the reinforcements were abandoned by his team. He confirms that he is aware of this, but his lady has sent this without his knowledge. We query where the steel is that was en route. At this stage, we still do not know when this building will actually be erected, if it ever will, but hopefully anyone planning on dealing with this company will glean from the above, that one needs to think carefully before purchasing anything from them.
0 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
0 (0%)
1 Star
5 (62.5%)