KH
Kevin H
Active since Feb 2020
8
Reviews
0
Industries
Reviews
8 reviews4 months ago
🚨 URGENT: Missing Funds – FNB Instant Transfer to Hellopaisa (No Resolution After 2 Months)
On 18 October 2025, I made an instant transfer from my FNB account to my Hellopaisa account (powered by Bidvest). The funds were successfully deducted from my FNB account. I have clear proof of payment, yet the funds have never reflected in my Hellopaisa account. As of 14 December 2025, this issue has been unresolved for almost two months. I have contacted FNB Business and Hellopaisa support multiple times. Instead of resolving the matter, I have been passed between departments, with no ownership, no feedback, and no resolution from either party. This complaint is now directed publicly at Hellopaisa, FNB, and Bidvest. I require the following within 48 hours: 1.Written confirmation of the exact location/status of the funds 2.Accountability on which institution is holding the funds 3.Immediate settlement — either credit to my Hellopaisa account or a full refund Failure to resolve this will result in escalation to the Banking Ombudsman, FSCA, and formal legal action, using all documentation already in my possession. This matter should never take two months for an instant transfer.
0 replies
4 months ago
🚨 URGENT: Missing Funds – FNB Instant Transfer to Hellopaisa (No Resolution After 2 Months)
On 18 October 2025, I made an instant transfer from my FNB account to my Hellopaisa account (powered by Bidvest). The funds were successfully deducted from my FNB account. I have clear proof of payment, yet the funds have never reflected in my Hellopaisa account. As of 14 December 2025, this issue has been unresolved for almost two months. I have contacted FNB Business and Hellopaisa support multiple times. Instead of resolving the matter, I have been passed between departments, with no ownership, no feedback, and no resolution from either party. This complaint is now directed publicly at Hellopaisa, FNB, and Bidvest. I require the following within 48 hours: 1. Written confirmation of the exact location/status of the funds 2. Accountability on which institution is holding the funds 3. Immediate settlement — either credit to my Hellopaisa account or a full refund Failure to resolve this will result in escalation to the Banking Ombudsman, FSCA, and formal legal action, using all documentation already in my possession. This matter should never take two months for an instant transfer.
53 replies
4 months ago
🚨 URGENT: Missing Funds – FNB Instant Transfer to Hellopaisa (No Resolution After 2 Months)
On 18 October 2025, I made an instant transfer from my FNB account to my Hellopaisa account (powered by Bidvest). The funds were successfully deducted from my FNB account. I have clear proof of payment, yet the funds have never reflected in my Hellopaisa account. As of 14 December 2025, this issue has been unresolved for almost two months. I have contacted FNB Business and Hellopaisa support multiple times. Instead of resolving the matter, I have been passed between departments, with no ownership, no feedback, and no resolution from either party. This complaint is now directed publicly at Hellopaisa, FNB, and Bidvest. I require the following within 48 hours: 1.Written confirmation of the exact location/status of the funds 2.Accountability on which institution is holding the funds 3.Immediate settlement — either credit to my Hellopaisa account or a full refund Failure to resolve this will result in escalation to the Banking Ombudsman, FSCA, and formal legal action, using all documentation already in my possession. This matter should never take two months for an instant transfer.
0 replies
33 months ago
Poor business practice, bad client treatment, ****ming people
There's a plethora of bad business practice I will address: - A horrifically, seemingly intentionally inefficient - Inexperienced office admin. I am shocked that they have the guts to engage attorneys on a faulty and non working tracker on my vehicle, well I received your demand letter from your attorneys, wait for mine from the consumer protection act. Clearly you have no idea how this works out in South Africa, you should have done your homework well before you try to **** people 🤣😂😂
0 replies
70 months ago
Great Service
@Eddie Simelane, many thanks for your prompt response and professionalism.
106 replies
72 months ago
100% Satisfied
Nishan Naidu you are good at what you do, and keep up the good work. Your service is just awesome.
105 replies
72 months ago
Excellent Consultant
Keep up the good Work Alister Perumal, you were so quick and straight to the point in resolving my issue.
105 replies
74 months ago
Craig Van Rooi
Many thanks to Craig Van Rooi, he was very helpful in fixing my Policy Schedule error that had occurred. He is professional and pays attention to detail.
105 replies
Review Distribution
5 Star
4 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (50%)