AB
Andre B
Active since Feb 2020
6
Reviews
0
Industries
Reviews
6 reviews8 months ago
Extremely Poor Service and Disrespect at Woolworths Gezina Gallery
I had one of the worst customer service experiences at the Woolworths Gezina Gallery branch in Pretoria. I returned clothing items well within their 60-day return policy, with my original receipt, and in good condition — only to be treated with complete disrespect. The store manager was rude and dismissive from the start. She refused the return, claiming the items were worn, even though the Woolworths website does not state that lightly worn items cannot be returned (excluding hygiene items like underwear). Instead of handling the matter professionally, she rubbed her own wool jacket on the pants in front of other customers to try and “prove” they were used — a humiliating and unnecessary gesture. To make matters worse, she said the clothes had to undergo a 6-week ‘audit’ and quality control check — something not mentioned anywhere in their return policy. This is misleading and goes against both Woolworths’ stated policies and my rights under the Consumer Protection Act. This branch completely ignored basic customer service and legal obligations. If you expect to be treated fairly or with respect — avoid this store.
0 replies
15 months ago
Unacceptable Delays and Unprofessional Service from Bestmed.
I am extremely disappointed with the unprofessionalism and lack of urgency from Bestmed’s Pre-authorization department. On 15 January 2025, I was referred for a CT scan due to a growth on my knee bone. I promptly submitted all necessary documents to the Pre-authorization department, yet as of 4 February 2025, I am still waiting for a response. The only reply I receive is an out-of-office message, which is completely unacceptable for a medical aid provider dealing with important health matters. The lack of communication and failure to process urgent medical requests shows a complete disregard for patients' well-being. Delays like this can have serious health consequences, and it is frustrating that I am left in limbo with no clear answers. If Bestmed claims to provide quality healthcare support, they need to improve their response times and professionalism. Ignoring patients for weeks on end is simply inexcusable. I strongly advise others to think twice before relying on Bestmed for urgent medical assistance. I hope this review encourages them to fix their inefficient processes and start prioritizing their members' health. What are we Paying For? Unacceptable Delays from Bestmed I am beyond frustrated with the unprofessionalism and lack of urgency from Bestmed’s Pre-authorization department. On 15 January 2025, I was referred for a CT scan due to a growth on my knee bone. I submitted all the required documents, yet as of 4 February 2025, I have received no response—only an out-of-office reply. What exactly am I paying for if I can’t even get a simple authorization for an essential medical scan? This is not just an administrative delay; it’s a complete failure of service. Delays in healthcare can have serious consequences, and Bestmed’s lack of communication is completely unacceptable. A medical aid provider should be responsive and efficient, not leave patients in limbo for weeks. If Bestmed cannot manage basic requests, how can members trust them in a real emergency? I strongly advise others to reconsider relying on Bestmed, as they clearly do not prioritize their members' health. Fix your processes, Bestmed—people’s health is on the line!
53 replies
42 months ago
Poor work ethic
How on earth does a manager take away the phones of the Sales Consultants / Cashiers at Hennopspark outlet? I've been trying to phone the lady that usually assist me with orders just to find out the manager took the phones away of each cashier. How are you suppose to run a business if the work ethics are like this? The managers never answer their phones. This is poor work ethics.
0 replies
55 months ago
SACPCMP IS A SCAM AND UNPROFESSIONAL
Absolutely worst services. Struggling to get a hold of sacpcmp regarding my registration for over a year. They are a scam and rob many professionals of their career.
0 replies
75 months ago
WHAT AM I PAYING FOR?
Absolutely the worst medical aid provider that I ever dealt with, they run your debit orders but still they don't sort out your Medical bill, what am I actually paying for then? Their call centre is the worst, they can't assist you in any way, and they are absolutely rude AF.
56 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)