Active since Mar 2009
CGT Automotive Service Centre (Pty) Ltd, Chris Berning, chris@gcauto.co.za. Chris serviced my car for many years in Krugersdorp. He then moved to Ventersdorp. I was having problems with no cruise control light coming on. Trusting him, I had the car towed to Ventersdorp. He quoted R6200 for the job which I paid him for. After being unable to fix the car and numerous stories and outright lies, I had to pay to have the car towed back to me. Part of the engine was missing (throttle), it was totally dead. The car had started when tow truck driver collected it. Jeff's Jags where I took it next said the incorrect throttle position sensor had been fitted plus the TPS short-circuited by connecting wires on broken connecting the wrong way around, so they procured a good used throttle body. The short circuiting had damaged 3 elecronic components in the ECU requiring an expert to repair it, requiring 22 hours labour and R30 000. Total costs including towing R46 000. Despite having proof of everything, Chris totally denies everything of course. He is completely *************, do not trust this man or give him your car!
I returned home from the UK on 10th April to a R5500 bill which included roaming costs, plus my cell was cut off at Heathrow airport and entire weekend after that. I called the call centre before I left specifically to avoid roaming costs. I was not given the correct advice/information. I have called MTN consistently over the past FORTY SEVEN DAYS!!! The matter is escalated and escalated and escalated again. I was promised that a refund would be made into my account. I am still waiting. I will NEVER so long as I live EVER take out another cell phone contract. Because this is quite frankly UNACCEPTABLE!!
ON 31st March, I called MTN before embarking on trip to UK. I explained all I wanted was to sms when I was in the UK. The consultant did not correctly advise me, so I left full roaming on, thinking that if I only sms'd I would not incur costs, to come back to a high roaming bill. My credit is apparently R3500 - never have been advised of this, and my total bill is R5500, when it normally averages R1000. I have called consistently every day for a week. I am told it has been escalated to Leon Bradfield/Amanda/Technical but nothing is forthcoming. MTN's service is shocking, let alone criminal to take someone's money like that!!
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