LM
Lindiwe M
Active since Mar 2020
2
Reviews
0
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Reviews
2 reviews3 months ago
Absolutely shocking service from Metro Fibre/ Connect – Paid and ignored for a full month
I registered for fibre installation with Metro Fibre on 25 February and was clearly told the process would take 7–14 days. Today is 25 March — a full month later — and there has been zero communication from their side. The only thing Metro Fibre was quick to send was an invoice, which I paid immediately. After taking my money, they completely disappeared. No installation date. No updates. No explanation. Nothing. I have spent the entire day calling, texting, and emailing with no response and no solution. This is beyond poor service — it is blatant disregard for customers. At this point, it honestly feels like once payment is made, customers are no longer a priority. This level of incompetence and lack of accountability is unacceptable for any company, especially one providing an essential service like internet. I am extremely frustrated and disappointed. If this is how Metro Fibre treats new customers, I strongly advise others to think twice before signing up. DO NOT ****ING DO IT! I expect immediate contact and a confirmed installation date.
0 replies
32 months ago
Bolt is ****en **** , give me my things back
Bolt support center is **** , they ****en horrible and they don’t know how to do they job , I left my house keys inside the ride I was on . I shouted for the guy to stop when he was leaving so I can get my keys and he ignored me and still continued, I called him and messaged him and still nothing . I then go to the support center for help to get my keys back and they not helping or even trying to assist me , support center guy that was helping me is bola , get that **** of a person fired because he honestly doesn’t know his job , I sent all the information provided in order to get a hold of this driver and still nothing , I will be sleeping outside because of you guys
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