IR
Ipfi R
Active since Mar 2020
3
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Reviews
3 reviews13 months ago
Worst Service Ever!
Below is a message I sent to GWM/ Haval. “Subject: Urgent Assistance Required for My Haval Jolion Greetings, I need help with a situation regarding my 2023 Haval Jolion. I took my vehicle to Haval Vredenburg (Western Cape) on Monday, March 24, 2025, because I noticed a sound coming from the left tire, and I suspected there might be an issue with the suspension. However, I was informed that the problem actually stems from the gearbox. They mentioned that the gearbox had to be sent to Cape Town for evaluation by an engineer who will write a report, allowing the warranty to cover the repair costs. To this day, I still have not received my car back, and when I call to inquire about the status, they tell me that the gearbox is still in Cape Town. I have now been without my vehicle for almost two months, which is quite frustrating.” I sent the above message to GWM SA on X on Monday 5 May 2025, they got back to me the next day saying that I should provide them with my vehicle details and contact details, which I did. Today is Friday, 4 days later and no one has reached out to me.
0 replies
47 months ago
Worst customer service
The worst service ever! The owner is ****y and arrogant. I took my car in for service in December 2021 and when I went for my next service I discovered that the sump plug was damaged (kept on rotating but not coming lose), I called jai Jai Jai for assistance and advise since they were the last to service the car, the owner dismissed me arrogantly and told me to fix it by myself. His exact words were “it’s not my ****en problem, such things happen sort it out by yourself”, then he hung up on me.
0 replies
76 months ago
The best insurance company ever
Great service and affordable premium. #KingPrice #MALCOLM Poole
1 reply
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5 Star
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1 Star
2 (66.66666666666667%)