UJ
Ulynn J
Active since Mar 2020
2
Reviews
0
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Reviews
2 reviews74 months ago
PURCHASE OF THE NEW AXXA MOBILE S45 - ISMART SMARTMOBILE
I received a call by SmartMobile a week ago, where I was introduced to the lovely and beautiful Smartphone called the AXXA Mobile S45 for R299 a month. On arrival of the phone I opened the box, super exited and eager to check out the phone. I was devastated, it is a small, most ugliest phone I have ever seen in my life. I immediately called the number provided to me to cancel, they said that it was not yet registered on the system blah blah blah, they will call me back. A week passed, I called them again. Cancellation fee R1060 for opening the box, seriously!!!!!!!!! I didn't even get the chance to check the phone out. How do you introduce a BRAND NEW phone AXXA Mobile S45 to a customer, if the customer did not even see what he/she is buying????? And on top of that I told the salesperson that I never heard of a phone with that name in my life, but yet he convinced me that he was the first one introducing the Hawaii to people, oh my god. IS OPENING THE BOX OF THE PHONE THE NEW WAY OF MAKING MONEY, IF YOU DON'T EVEN ACTIVATED THE PHONE OR DOESN'T KNOW HOW IT LOOKS OR IF IT WORKS????? As the client, I think that I should've been given the chance to see the phone in real life, as it was a phone produced in 2019 (told by the salesperson), not a lot of people will have this phone, who could I ask? Why don't they consider that, and give the client the chance to check out the phone? Just for opening the box I should pay R1060. UA Julies
0 replies
74 months ago
PURCHASE OF THE NEW AXXA S45 SMARTPHONE - CELLSPOT SMARTMOBILE
I received a call by CellSpot Cellular a week ago, where I was introduced to the lovely and beautiful Smartphone called the AXXA Mobile S45 for R299 a month. On arrival of the phone I opened the box, super exited and eager to check out the phone. I was devastated, it is a small, most ugliest phone I have ever seen in my life. I immediately called the number provided to me to cancel, they said that it was not yet registered on the system blah blah blah, they will call me back. A week passed, I called them again. Cancellation fee R1060 for opening the box, seriously!!!!!!!!! I didn't even get the chance to check the phone out. How do you introduce a BRAND NEW phone AXXA Mobile S45 to a customer, if the customer did not even see what he/she is buying????? And on top of that I told the salesperson that I never heard of a phone with that name in my life, but yet he convinced me that he was the first one introducing the Hawaii to people, oh my god. IS OPENING THE BOX OF THE PHONE THE NEW WAY OF MAKING MONEY, IF YOU DON'T EVEN ACTIVATED THE PHONE OR DOESN'T KNOW HOW IT LOOKS OR IF IT WORKS????? As the client, I think that I should've been given the chance to see the phone in real life, as it was a phone produced in 2019 (told by the salesperson), not a lot of people will have this phone, who could I ask? Why don't they consider that, and give the client the chance to check out the phone? Just for opening the box I should pay R1060. UA Julies
0 replies
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