Active since Mar 2020
Have had an overall excellent experience with Screamer Telecoms. They provide great service, amend issues quickly and have experienced very little down time in the 2 years I have been with them. The times we have been down were mostly due to loadshedding and only once was a tower issue, which was resolved within a couple of hours. We are a family of 4, all using the wifi simultaneously (showmax/netflix/social media/working on laptops) and never experience slow speeds or hanging. Overall very impressed.
They are expensive and their service levels are shocking. While the rest of the world is worried about keeping business during a crisis I feel like they don't give a darn about losing their loyal customers. I paid R900 for 4 blankets to be dry cleaned. With that kind of cost I could have bought new blankets. It took 10 days before I was able to get 2 blankets back. Still waiting for the other 2. Absolutely ridiculous, and they are rude, rude, rude. Payment in advance gives them the right to mess you around, it seems. Now we are heading into lockdown and winter....with half my blankets. VERY VERY VERY angry. Express Dry Cleaners - Express nothing!! what a joke.