Active since Apr 2020
I have been a client with absa bank for years my account was blocked its been months now and still the hold han not been lifted, how do you treat a client that has been with the bank for years like that. I called numerous times the investigator will always come back to me yet till this day never has !!!!
I am very disappointed in ABSA my account was blocked and i was not inform i am supposed to get my salary byt my account cant receive money or transact in any way!
I paid a full caurse and more money then i had to now i cant study anything .......
Yesterday a consultant phoned me and promised me that i will get R2500 voucher for Shoprite to start shopping next day i had to agree to a debicheck of 160 in Oct...... i confirmed numerous times that i will get a R2500 voucher i can use to buy..... he confirmed it more then 3 times and now on the app there is no voucher of R2500, i want this voucher of R2500 today or i will file a formal complaint with the ombuds as this call was recorded where i was promised a voucher by Clientele!!!!!!!!!
Its has been months and my account still is not closed..... I cant do anything on that account for months and my money is stuck. Capitec bank has not once treated me like a client in this regard!
I called the call center 3 times ..... the 1st time i held on for 30+ min without anyswer then i called again where i could not be assisted the last yime again i held on for 30+ min how should ones query's be sorted
Pathetic service and everythkng they do my account has been frozen for weeks now l!
I would not ever recomend this bank to anyone ....... i just want them to close my account and give my money
And so i laid a complaint that got the minimal response and action about my account being blocked with that being said i am waiti g for 4 business bankers , 1 customer service personel, and someone from ***** to call me back, email me, or just correspond with me............. i have never in my life had this type of horrible experience and now on top of that i cant even log into my account
For some reason my business account jas been frozen and i need to do business
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