PR
Peter R
Active since Apr 2020
7
Reviews
0
Industries
Reviews
7 reviews11 months ago
Great service and delivery
Great service and delivery. Thanks Victor and Mbo!
58 replies
17 months ago
No Action for Over a Month on Washing Machine Return/Refund
Requested a repair/replacement on my Midea 7kg Front Loader Washing Machine 1200rpm - Titanium (5 year warranty). Reason for Return: The product is defective or damaged. Preferred Outcome: Replace item. Product Warranty: In Warranty 7 October: Return requested, eligibility confirmed and collection scheduled. 11 October: Product received at returns evaluation facility. Product to be evaluated by merchant. Awaiting transit to merchant. 14 October: Product in transit to merchant No further updates on Takealot website. 14 October, email (Sibusiso Ndabandaba - sibusiso.ndabandaba@takealot.com - cc'd): "Good afternoon. Thank you for booking this call online. We have appointed our service provider Master AV to assist with the assessment and repair on this unit. Please can you deliver this unit to their workshop at the following address for repairs: 478 Lillian Ngoyi road, Windermere. Att: Faith. Thank you. Regards Leesile Maharaj. Retail Service Department | Livance" 24 October, email (to myself and Sibusiso Ndabandaba - sibusiso.ndabandaba@takealot.com): "Good morning. Please be so kind and assist this client with a REFUND for their product. Please send the faulty unit to our warehouse to enable us to credit your account. Thanking you for your assistance. Regards Leesile Maharaj. Retail Service Department | Livance" 28 October, email from me: "Hi there Please can I follow up with what is taking so long? Thanks" 29 October, email (to myself and Sibusiso Ndabandaba - sibusiso.ndabandaba@takealot.com): "Good afternoon Takealot. Please assist this customer with their credit and collection of their faulty unit. Regards Leesile Maharaj. Retail Service Department | Livance" 30 October, email from me: "Thank you. Following up again? This is taking very long." 31 October (to myself and Sibusiso Ndabandaba - sibusiso.ndabandaba@takealot.com): "Good afternoon Sibusiso. Please can you urgently assist us with this credit for the customer. Regards Leesile Maharaj. Retail Service Department | Livance" 7 November, email from me: "Guys please WHAT IS GOING ON? Why is this process taking so long?!" 7 November (to myself and Sibusiso Ndabandaba - sibusiso.ndabandaba@takealot.com): "Good morning Sibusiso. Please can you urgently assist the customer with crediting his account and returning his faulty unit to our warehouse." 8 November, email from me: "Following up again. Please note that this has been over a month now. See attachment. (Screenshot of return on takealot app)" I don't know what else to do. I would like Takealot to either send me a new washing machine or credit me.
0 replies
24 months ago
Terrible experience.
Firstly, the "spa" is a tiny little room with badly frosted glass right against the back of the reception desk. You can hear the phone ringing and people talking clearly. Secondly, my massage the****** was sick. She coughed a number of times and one point I asked if she was sick and she said "yes". She wasn't even wearing a mask. Nothing changed and she continued to breathe on me and cough in the room. I should have just left. Thirdly, at one point she was massaging my hand with one hand, seemingly distracted, so I looked up and she was looking at her phone. So unprofessional. Lastly, the bed had a mildly unpleasant smell underneath it, like mildew or something. There were 0 nice smells in the room whatsoever, not even from the massage oil. Do not recommend.
0 replies
26 months ago
Link Clean Pro are very good
The Link Clean Pro team did an amazing job cleaning my bed, furniture and carpets. They were very friendly, easy to deal with, great value for money, professional and thorough. They did a follow up clean at a discounted cost, and checked in multiple times to check that I was happy. I highly recommend their services.
0 replies
26 months ago
Fable is awesome
Love Fable Eatery! Really love that they have vegan options and their pizzas are absolutely incredible - world par. Pro tip: Ask for a vegan Mycellium pizza. All of their ingredients are very high quality, fresh and the chefs are very talented. Also huge shoutout to Connor for being such a champ.
0 replies
36 months ago
Pick n Pay's License Renewal Service Feels Like a ****
I used Pick n Pay's license renewal system (https://pnp.claimexpert.site) to renew my license on 21 March, and have had my renewal status on "Being Processed" to date. I have logged 3 support tickets on the website, with no response. I've contacted Claim Expert and Pick n Pay, both of whom responded that they would follow up and I still have no heard anything. I paid R1115.89 for the service and would like my renewed license or a refund, now.
106 replies
73 months ago
FNB Refuses to Release Deposit Blocked for Car Hire
I hired a car from Budget Car Hire 8 March. "Avis Rent a Car" blocked R2569.68 on my FNB Cheque Account. I returned the car on 13 March. The money wasn't released within the stated 5 - 7 working days, so I called FNB. They told me they would send me a form to fill out and send back, which I did. No response. Only on the third time did I get a response from someone asking for a reference number. For what?! I am an FNB client. All of the information is on the form. The money is clearly sitting in my account under "Pending". I simply do not understand why they just can't release it. I have called can emailed countless times. I also submitted a complaint through their website and was told someone would get back to me in 24 - 48, which obviously didn't happen either. I do not understand why this is so difficult. Just release the money that was blocked.
105 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)