Active since Apr 2020
Fast and efficient. My claim was processed and approved within the same day of submitting. Keep it up Prime💪
An exceptional customer service experience provided by Keletso Matahane. He makes you feel at home and at ease. He provided in-depth knowledge on the queries I had and it was an all-round great encounter with him. Keep up the exceptional work🤗
The lady at the Pimville PDSA Clinic could do with some people etiquette and respect. We brought in a 6 yr old Labrador who had a wound and upon inspection she said to send the dog to the PDSA Hospital in Mofolo where they would examine it further and cut out that wounded area to rule out cancer. So we ask for clarity if we heard her say cancer, she responded in a rude and demeaning manner saying she didn't say that. She didn't even let us finish what we wanted to ask and screamed let me finish. Although this is an "affordable" service, this does not mean we should be treated in a manner less than and accept disrespect for the sake of our pets being assisted. We had to pay for nothing really...we are there to educate ourselves to take better care of our pets, but having someone like this at the front desk belittling and undermining people is uncalled for. How do you serve the community with such a bad attitude as if you are doing us a favour...a favour that we pay for
Cudos to Shaun for helping me out this morning. Really patient and was of great assistance. Keep it up
Jabu was an excellent help. My query wad solved in minutes. Great TAT