LH
Lauren H
Active since Apr 2020
5
Reviews
0
Industries
Reviews
5 reviews16 months ago
Fast delivery
Really happy with their service. I was blown away after I received my order the same day that I placed it !
53 replies
25 months ago
Eden Realty Groups
This company is a ****. If you come across a real estate agent or advert which comes back with the following details, abort inquiries: EDEN REALTY GROUPS/Director (Real Estate) They have also run the **** under the company name : Barrels Groups/Director (Real Estate) OFFICE ADDRESS: *18 Queen Victoria Rd Claremont, Cape Town,7708 Tel: 078 325 2967/ WhatsApp: 078 325 2967 Cell: 078 325 2967 working from a gmail account edenrealtygroups@gmail.com Want you to provide your pay slips and personal details before you have even viewed the property and you must pay a R1000 deposit. Telephone number is registered to a person with a different name to the email name. They are not company registered, vat registered, or provide a form that on a company letter head.
0 replies
50 months ago
Over inflating customs prices
I would not recommend using Fedex as your preferred delivery service provider. I have just had a dress sent over from Canada. The dress weight 1KG. The sender paid 300 Canadian dollar to send the item, more than what the value of the item is. I have now received an email stating I must pay R876.15 in customs duties, plus R452.70 in vat, and R150 for ROD fee. I believe this prices have been severely inflated. I have previously order items from overseas that weight has been far greater, yet only paid R600 including vat in customs charges. I emailed back asking for an explanation and proof as to why customs is charging so much, as well as an explanation for the vat amount. My first question was completely ignored and they copied and pasted a response to the vat question from SARS website. I then investigated the VAT charges as well as get a calculation from another international delivery company. The vat amount quoted to me was a lot less than what Fedex is including on their invoice. I also feel that these international tariffs should be stated upfront before the sender sends the package, as it might not be worth it to send the package. It is costing more money to deal with fedex, then what the value of the item is. ///// Dear valued customer I trust this e-mail finds you well. Please be advised that we are experiencing problems when receiving proof of payment directly from the bank. Please request that the proof of payment notification be sent to you, and then emailed to ZAROD@fedex.com and copy in nande.tiso@fedex.com Please find attached the invoice for customs duties and taxes. The reference number when paying should be the House Bill/ Tracking Number (12 digits). Please note that FedEx has partnered with OZOW electronic payment system for instant payments, kindly follow the below link to make payment via Ozow. https://pay.ozow.com/p/4C374256f65 Banking Options: Electronic Payment and Direct Deposits Bank Standard Bank Account Name: ZA ROD Account Number: 30 170 736 7 Type of Account: Business Current Account Account held at: Sandton Branch Code: 51001 Date Account Opened: 2019/04/26 Registration Number: 2013/082888/07 Credit Card Should you wish to pay by Credit Card please contact the agent and they will forward you a link to process the payment via a secure site. Please note the policy which applies once a shipment has arrived in the country: FedEx Express has a time definite commitment to the sender in order to deliver the shipment. Therefore, the documentation has been pre cleared through ZA Customs prior to the arrival of your shipment. In order to speed up the delivery of your shipment upon arrival, payment must be received by FedEx within 48 hours from the customs clearance date. Please note that Fedex has a 2 day holding policy therefore if payment is not received within 48 hours of the date of the fax, an International Trace will be opened to the shipper advising the shipper of the payment delay which will cause a delivery delay once the shipment arrives in South Africa. If payment has not been received after 5 working days of the receipt of this fax/email, shipment will be returned or destroyed at the shipper's request. Kind Regards, Best Wishes, Nande Tiso | Customer Relations Representative | ROD | office : 010 300 9657 1-7 Romeo road,Hughes,Boksburg 1459 South Africa | www.fedex.com
53 replies
63 months ago
Can’t call 0860 numbers
I recently started have problems when trying to call certain business call Centre (0860 numbers). When I visited the Cell C store they advised that you can’t use the airtime that included in your contract to call these number, yet I have proof that I have called 0860 number before and never had an issue? They confused that their system has allowed me to call 0860 number but can’t tell me why all of a sudden it changed. cell C is the only cell phone company that does this. Other cell phone companies just charge a higher rate to call 0860 number. Most big companies such as the banks use 0860 number When their customers need to contact the call Centre. This. Restriction limit cell c customers.
112 replies
73 months ago
Paid without fulfilling the reading
I made an appointment and made payment to have a reading with Cher. When it came time for my appointment Cher did not answer the phone. After I sent a message to say it is my appointment time I was told she is feeling sick and I will be contacted for an alternative appointment. After two and a half weeks I sent a follow up and another follow up a week later before requesting to be refunded. All my messages have been ignored. It make me so upset that someone would take some else money like this. I wish I had never booked with her
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)