DV
dominic W
Active since May 2020
5
Reviews
0
Industries
Reviews
5 reviews27 months ago
Customer Service delivery
I thought Hollywoodbets would improve their service by now, but still no difference for such a massive brand! I hope Hollywoodbets can get there act together and improve there customer service.
1 reply
29 months ago
Hollywoodbets pathetic!!
I'm really disgusted with the online chat and email customer service I receive when I try to make contact. Hollywoodbets is a massive company but their service is pathetic...I have been reaching out to agents online via chat and email and the service is really appalling! They are quick to take your money but if you have an issue that needs to be resolved you get told you have to just wait!! I've been the whole week for a deposit to reflect on my account and this is not the first time!! This is only a few of the agents! Nomalizo Mvalo Melita Dlamini
2 replies
29 months ago
Feedback
It is always great to get feedback from BenX, even if you wait a bit longer than usual.
0 replies
72 months ago
Supersonic
This is the 2nd review on Hellopeter since May 04 2020 Im still waiting on installation not even the so called project coordinator knows what he doing Im not sure if that just a name they using but this company is really disappointing and pathetic no customer service no installation no follow up no ownership!
0 replies
74 months ago
**** Service
I am extremely dissapointed in Supersonic Fibre as a brand, there service is an absolute disgrace!! I've made a payment to get my fibre installed and connected but when I made the payment on there website on the 04/05/2020 the website logged me off once the payment was completed and I couldnt go any further. The payment was taken from my account R395 but nobody could confirm if they received the payment even though I send all my details even the payment reference and proof of payment on my bank statement which clearly states Supersonic and a reference.. Up until today nobody can sort this out I have to wait 3 days for a reply then nothing after that! Very bad and extremely dissapointed!!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
3 (60%)