CE
Cobus E
Active since May 2020
7
Reviews
0
Industries
Reviews
7 reviews13 months ago
APPRECIATION - EXCELLENT SERVICE
Dear Jonathan, and staff I kindly wish to express my sincere appreciation and satisfaction with the repair work conducted on my daughters vehicles. The whole experience from initial email correspondence until we arrived at reception, handed the vehicle over for repair and the final completion and delivery was really very impressive, thank you.
0 replies
15 months ago
Extremely Poor service - Integrisure
Leoni, Following up on the below it seems that Integrisure is not willing to assist despite the damage that I am facing. Last night again, Kemptonpark experienced heavy down pour with water streaming through the electrical ports in the kitchen as per initial complaint registration. Question is now - what to do? Do I repair it myself as it seems that Integrisure is more concerned in increasing the premium for higher cover that the repair itself? To increase the cover is something that surely can be done once the repair is completed? Or, do I just repair it myself? Why do I need cover then? The damage is getting worse almost day by day as Integrisure fail to repair the reported damage. Honestly, it is flabbergasting the shocking way this is handled from the start. It took you (Integrisure) weeks just to respond. I have multiple times send WhatsApp's / emails reference the fact that I am working abroad, even have share my live location and yet still Integrisure "fail" to contact me on all the provided communication platforms. My wife is alone at home dealing with the water pouring through the roof - living with the fear of electrification, or house that might caught fire. My Insurance Company is clearly not going to assist. 30 x days after the initial complaint and still no assistance from Integrisure.
53 replies
18 months ago
Extremely Poor Service Delivery by SANTAM
The below email was submitted to the Internal Arbitrator - SANTAM, with email: internal.arbitrator@santam.co.za. EMAIL 7 / 23 Oct 2024: SANTAM Claim Number 215070506 / Policy Number 73201400520 Dear SANTAM I would like to express my utmost disgust and dissatisfaction with the client service as received from the SANTAM Complaints Department by names: Yaseen Mayat - complaints@santam.co.za Morris Pule - morris.pule@santam.co.za Both the individuals are blatantly delaying the repair (Minor damage) of my vehicle – this matter has now been dragging on for the past 3 x weeks. I have sent and submit emails / documentation as requested and it seems they are taking turns to delay the matter as they both are asking for the same documents over and over again, despite the fact that they are both copied in the same email chain. This is highly ********* and unprofessional conduct. If you read the email traffic below to get a picture and request further correspondence in this regard you will note my frustration. Both the individuals were provided with the documentation as requested, only to resend the emails to ask the same documentation that were submitted already? This really proof the blatant disrespect of my Constitutional Right to fair treatment to get my vehicle repaired in a reasonable time especially after I have submitted the require documentation. I am not even a client of SANTAM – but the person who damaged my vehicle (that was parked / static at the time of the incident), is a SANTAM client. She admitted guilt and reported the matter to the Police and SANTAM. I do not know what the next step is as SANTAM is just ignoring / delay any repair on my vehicle. I have even reported the matter to the SANTAM Complaints Department just to receive the same shocking treatment from Yaseen Mayat, it was also reported on the Twitter page of SANTAM Insurance. Surely this is not supposed to occur, neither the type of treatment any person should receive from a Company like SANTAM? Your response is awaited.
106 replies
37 months ago
MySure Vehicle Service plan
Good day Shocking service by MySure - submitting a claim for vehicle service. MySure failed to approve it before close of business and I had to settle the amount at the workshop - MySure won't approve the reimbur*****t as they did not approve it?? What pathetic excuse this is not to assist the client?
0 replies
64 months ago
Sharetrackin - Good experience and service
Good experience with sharetrackin - from the initial contact with Dylan, Quinton and Bianca... many thanks... now for Trading!
0 replies
66 months ago
Poor Service - changed to Satisfactory Service by Owner
Dear Reader I have experienced a serious issue with my Toyota Prado that I purchased at Gys Pitzer Motors. After several complaints the owner - Gys Pitzer got involved personally and addressed the matter in a professional and satisfactory manner. I can now close this subject due to an mutual agreement. Thank you.
74 replies
72 months ago
MixTelematics - WORST company to deal with during the COVID-19 period: Increase in Installments during COVID-19
Initially I experienced 50% salary loss - immediately informed Matrix - did not even replied/ responded. But withing 5 x days I received notification that my installment will increase with 15% - replied to the email and received an extremely rude disrespectful email response from a manager. Needless to say it is now cancelled. Shocking service - good product, but will NEVER return.
105 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)