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Ian M
Active since May 2020
6
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6 reviews39 months ago
Terrible experience
I used to enjoy going there for the all you can eat sushi, but honestly after Friday night I'm not going back... It was one of the worst dining experiences I've ever had. 1st of all the service was non existent, and the chow mein took half an hour to come out the kitchen and I had to get up twice to get my waitresses attention, they also didn't have any clean glasses and served our drink in milkshake glass. The sushi chef has his music (west African music) blasting at full volume on a portable speaker behind the counter, so loud that you couldn't hear the person next to you. (in fact you could hear it from outside the mall) And by the time my food did arrive they were mopping up around me because they wanted to close...what I witnessed behind that counter was disgusting, prawns in what looked like a mop bucket on the floor, and rags that I could see raw fish on being used to wipe things down,and a bucket of filthy water just being dumped down the prep basin right next to the salmon....
0 replies
69 months ago
Utterly Pathetic Service.
We have been waiting for a device from MTN to be delivered for over a week, the DSV call center is absolutely pathetic, they first told us that we missed their call and the parcel has been put on hold and blocked, we ask for them to unblock it and please send... call center agent says we can expect a call, later in the day ... Nothing.... call then the next day, and get told the same story... I ask them to unblock it and, they say they will call and arrange delivery. Still no call to arrange delivery. I go to MTN today to find out whats going on... they call DSV, and guess what? THE PARCEL IS STILL BLOCKED!!! we ask them to test the number the have, and it works, so whats the issue, why are they lying about calling us, and why lie about unblocking it and saying they are going to call? ALL I WANT IS FOR MY STUFF TO BE DELIVERED ASAP, its been over a week now for something that is in the same town as me.... Also they don't give a ref no. for calls, and they wont give you the local depots phone numbers, their call center agents are super rude, and apparently they don't have supervisors you can talk to either.
318 replies
72 months ago
No refunds from Shaw Academy for their "Free Course"
These people are absolutely dishonest and i cannot believe that they are still in business. They are taking people's money!!! They took R399 of my money after cancelling my free trial. 1st tired cancelling via the phone, they take you through a massively long process really trying to up sell you whilst all you want to do is cancel, they will eventually say you've cancelled, even though they never once actually ask who calling. I then emailed and finally got confirmation, 3 days later the debit my account. Even with emailed proof of cancellation they still deny that i requested the cancellation. I'm not the only person, they have apparently been doing this for years... I want a REFUND!!! and a guarantee that you wont debit my account again.
210 replies
72 months ago
Shaw Academy REFUND!!!
These people are absolute scam artists and i cannot believe that they are still in business. They are taking people's money!!! They took R399 of my money after cancelling my free trial. 1st tired cancelling via the phone, they take you through a massively long process really trying to up sell you whilst all you want to do is cancel, they will eventually say you've cancelled, even though they never once actually ask who calling. I then emailed and finally got confirmation, 3 days later the debit my account. Even with emailed proof of cancellation they still deny that i requested the cancellation. I'm not the only person, they have apparently been doing this for years... I want a REFUND!!! and a guarantee that you wont debit my account again.
0 replies
72 months ago
Shaw Academy SCAM!!!
These guys are scammers, they catch you with their "free" trial , but you have to enter your card details first , then they make it near impossible to cancel during that trial period and start deducting money from your account.... i cancelled, even got proof of the cancellation and then a few days later they deduct R399 from my account, then when you go back online, they pretend like you've never cancelled and make all the excuses in the world not to refund you .... they are a scam.... I urge you to stay well clear of these thieves.... and i'm not the only one, there's 1000s of others from around the world that have fallen for this. They deleted my review that I posted yesterday, but I'm not going to stop.
0 replies
72 months ago
Shaw Academy SCAMMERS and THIEVES.
Canceled my subscription that was supposed to be "free" a while ago, they make it damn near impossible to do so having to go through that annoying robot that tries its very best to not allow you to unsubscribe... and then yesterday they deduct R399 from my account for no apparent reason... and guess what? they don't reply to emails, they don't have a person to talk to on the other end of a phone to get it sorted out... having done some searching around it seems like its a common occurrence with many people having had the same experiences with them. I wouldn't recommend them to anyone. Rather go with honest companies like Udemy or something like that that don't steal from people.
0 replies
Review Distribution
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1 Star
6 (100%)