Active since May 2020
I ordered and paid for a 3‑day juice cleanse from One Juice (Order #102249) on 2 March 2026 for R859.99. It has now been several days and I have not received my order. Since placing the order, I have contacted One Juice daily via all known email addresses and WhatsApp, and I have received zero response. I have also formally requested a refund, but to date there has been no acknowledgement or feedback whatsoever. What makes this even more concerning is that their store is listed as permanently closed, yet their website still indicates that pick‑up is available and is actively accepting payments. This raises serious concerns about whether the business is currently operational. I have been a frequent customer over the years, which makes this experience incredibly disappointing. The complete lack of communication is unacceptable. I am requesting an immediate refund of R859.99. If One Juice is no longer operating, their website should not be accepting payments.
Poor service and lack of communication ! Highly unimpressed I placed an order on the 17th of May for delivery on the 20th of May only to contact Netfloirst as the status of my item was blank on the tracking system to find out that the item is out of stock! No communication from netflorist altering of the fact there wasn't stock of the item from the online purchase to the scheduled delivery date. No resolution was provided, I spent serval minutes on the call center placed on hold resulting in my call been cut and I sit in an embarrassing predicament for the second time, where I ordered a gift for a child whose birthday it is today, with a non-delivery of a gift. I would like to highlight that netflorist has left me in this predicament for the second time. I've been a customer of netflorist for serval years however I will non-longer use Netflorist with such horrible service.