BF
Bev F
Active since May 2020
7
Reviews
0
Industries
Reviews
7 reviews4 months ago
Budget is professional with well trained, friendly staff
Budget is professional with well trained, friendly staff. I asked for a competitive insurance premium and they delivered. Thank you!
53 replies
14 months ago
Great service! Nicole gave clear advice re the product and listened to my needs as a client and responded professionally
Great service! Nicole gave clear advice re the product and listened to my needs as a client and responded professionally. Polite, friendly and helpful.
53 replies
15 months ago
Excellent service at a good price!
Thank you for excellent service! The guys arrived on time, packed up and moved everything efficiently and managed to fit a lot of belongings into a very tight space. I am super impressed as always. I've used Peter's Mini Removals many times now, because the service and pricing is excellent.
53 replies
29 months ago
Vodacom Black Friday Deal - a real deal? It's not very clear.
I ordered a business data deal on a supposed Vodacom Black Friday promotion but eventually gave up and cancelled my application after they seemed to stall the processing for over a week. I supp**** them with all of the documentation required but they would delay the uploading, apparently computer systems were down a lot that week. They kept asking me to send a clearer copy of my ID, which I did several times, followed by long delays before they responded again. The deal expired on 30 Nov and at Deal Expiry Day-2 I was asked to send a copy of both sides of my ID, which was odd since it was a copy of my green ID book. I asked them which sides they required. They asked me for a clearer copy once more. To clarify, the copy I'd sent them was a scanned PDF document which has been accepted by many institutions previously, including Vodacom with my current cellphone contract. It was now Deal Expiry D-1 and that's when I chose to get off Vodacom's merry-go-round and stop sending them clear ID copies for rejection. Maybe it's all just for hype and exposure to appear to offer great deals. Maybe other businesses sent clearer copies and received the product. I did not. I'm relieved that I didn't get the deal application processed though, because now as a business client, I can exit stage left from Vodacom when my current cell contract ends next year. Now THAT seems like a good deal to me.
129 replies
29 months ago
Standard Bank - It can be (much much better. It can't be worse)
I app**** for a business notice account with Standard Bank over 10 weeks ago and am still waiting. I've spoken to many, many, many apologetic staff and yet nothing is done. Nobody seems to know what the processes and procedures are, if in fact there are any processes in place. It's an absolute shambles! I've been assigned 2 different business account managers, both of whom had no clue what the status of my application was and neither of whom has followed up with me since. I complained to their complaints department who closed my ticket without resolution, and so unbelievably, I had to then complain about the complaints department's business processes. I don't wish to open this call account any longer since I don't feel that my money is safe in the hands of this incompetence. I'd cancel my application but somehow I don't think I need to. Somebody needs to look at Standard Bank's processes very, very soon or this circus tent will come tumbling down!
129 replies
29 months ago
I am so impressed with Budget insurance, from their business processes to the professional and friendly manner in which their staff engage, they provide a service that many other companies should consider using as a benchmark
I am so impressed with Budget insurance, from their business processes to the professional and friendly manner in which their staff engage, they provide a service that many other companies should consider using as a benchmark. Today I was assisted by Denelle Anthony with excellent service. She provided me with the correct information, communicated clearly and I achieved exactly what I needed to get done, with her professionalism and clear understanding of the product. What a breath of fresh air!
72 replies
72 months ago
ABSA doesn't care about the elderly
My elderly mother has been unable to pay the due amount on her credit card since lockdown started, because retirement homes do not allow residents to leave the property. ABSA has now blocked her card and sent her details to collections. I phoned today to get the outstanding balance amount so that I can pay the amount on her behalf. I gave up after being transferred 6 times!!! How is it possible that ABSA treats the elderly in this manner? Surely there should be some understanding of the specific needs of the elderly under lockdown. To say someone else must pay is ludicrous and to say they must do online banking is equally ludicrous. Who advocates for the elderly in circumstances like this. Absolutely nobody in ABSA that is for sure. Needless to say she will be closing her account after lockdown is over.
315 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)