RM
Russel M
Active since May 2020
4
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0
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4 reviews21 months ago
The Tax Shop Paarl
To: The Tax Shop, Paarl Branch Subject: Formal Complaint Regarding Unauthorized Tax Return Submission I am writing to formally express my concerns and dissatisfaction with the recent handling of my tax affairs by your office. In 2023, I engaged with your consultant regarding assistance with my taxes. Unfortunately, the consultant did not provide the necessary support and failed to return my calls despite multiple requests. Consequently, I did not accept the quotation provided as no work was completed on my behalf. Earlier this year, I was contacted by Celia, who insisted that I pay an outstanding invoice. I refused this request because no work had been performed on my account, and I had not accepted any quotation. Despite this, Celia insisted that I owed a penalty to SARS and proceeded to file my 2024 tax returns without my authorization or agreement. I am extremely concerned and frustrated by this unauthorized action. I did not give Celia or any representative of The Tax Shop permission to submit my tax returns for 2024. This action was taken without my consent and against my express wishes. I request an immediate review and resolution of this matter. Specifically, I seek the following actions: A thorough investigation into the unauthorized submission of my 2024 tax returns. An official explanation and documentation of the actions taken by Celia. A formal withdrawal of any unauthorized submissions made on my behalf. Confirmation that no charges or penalties have been or will be app**** to my account due to this situation. Please treat this matter with the urgency it requires. I expect a prompt response outlining the steps you will take to rectify this issue. Thank you for your attention to this matter. I look forward to your swift resolution. Thank you
53 replies
21 months ago
Terrible Experience with Security lying
To Whom it may Concern I am writing to express my serious concerns regarding an incident that occurred during my recent business visit to Midfield Estate. I encountered significant issues with the security team that I believe need to be addressed for the benefit of all future visitors and residents. As someone who is not fami**** with the area and was not informed of any specific rules upon entering the estate, I was taken aback when I was later informed of a fine for allegedly avoiding security. No speed warnings were apparent, nor was any information provided about the estate’s regulations. I was not asked to sign any waiver acknowledging that any infractions would result in the tenant being held liable. While I was driving, I had a meeting with a potential client and subsequently left the estate. It was only later that I was informed of a fine. Furthermore, I was told that I had supposedly avoided security when they approached me, which is categorically untrue. I requested security footage to clarify the situation, but none was provided. In particular, a security personnel named Percy claimed that he stopped me and that I drove off, which is a complete fabrication. As a business visitor representing my company, I would never engage in such behavior. At no point was I flagged down or stopped by security. I attempted to explain my situation, emphasizing that I am based in Cape Town and was unfami**** with the Johannesburg area. Despite this, I expressed my willingness to accept accountability if I were in the wrong and asked for leniency. However, the fine escalated from R500 to R2500, which is excessive and unjustifiable. The tenant I visited was also unfairly harassed, despite my request to handle the matter directly with me. This experience has left me deeply troubled. A quick review of the Hello Peter site reveals numerous complaints about security at Midfield Estate. This pattern of issues raises serious questions about the management and intent behind such actions. I urge the Midfield Home Owners Association to investigate this matter thoroughly and consider the broader implications of these security practices. It is crucial to address these concerns on a case-by-case basis to ensure fair treatment for all visitors and residents. While I fear my complaint may not receive the attention it deserves, I hope that action will be taken to prevent future occurrences. As it stands, this experience has severely damaged my perception of Midfield Estate, and I would strongly advise against considering this area for any future business or residential purposes. Thank you
0 replies
21 months ago
Shocking Security !! Security Lie and are very *********!!
I visited this estate on business last week and not being from the area or not knowing any rules as nothing was explained at the gate nor was I warned as well as not noticing any speed warnings, and nor did I sign a waiver stating if I infringe on any rules the tenant will be held liable , whilst driving I had a meeting with a potential cleint and then left the estate , I was later informed of a fine and that I apparently avoided security when they approached me which is not true at all, I ask for any security footage but they could not provide it , I was rather concerned about the security letter as the security person named Percy stated he stopped me, but I drove off!!! I wont do that I am in a visiting on business and am representing a company but I can honestley say no one flagged me down or stopped me, This was very weird for me a security company and managing an estate to blatantly lie like this made me realize they are doing this with ill intent. I did ask them to please understand my situation and that I was not from the area I am based in Cape Town never drove in JHB before , How ever I did say if I am in the wrong I will accept accountability and asked for forgiveness and owned up to the fine. They said the fine is 500 rand but increased to R2500 rand which is shocking as apparently the tenant that I visited would be found guilty for somehting I did ! The tenant then got harrased as well after I asked tthe secuity to please deal with me direclty . I am really bothered as I see on the Hello Peter site there are multiple complaints about security at midstream estate in JHB.,! WHY?? Is anyone going to look into this and actually mange this or also be understanding one case by case basis?? This probably wont go anywhere and no one will take this seriously and nothing will be done about this issue, This just leave a sour taste in my mouth and I know for a fact if I where to be transfered to the area I wont be looking at this estate and will voice my opinion if anyone asks me. Going from a possible client with a person I know to being a horrible and un easy experience in this estate!! Security Manager Midfield Home Owners Association NPC Midfield Estate / Ascend to Midstream Office: 012 942 0909 / 012 661 0456
0 replies
72 months ago
Bad service
Having the worst experience and terrible service form this company, I am continuously following up with the company with no feedback from them ,I dont get any communication from them and they also say I cant cancel this account although they are not providing me with the service they promise din the beginning, What legal steps can I take to cancel this account with them ?
53 replies
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