MN
Michelle N
Active since May 2020
10
Reviews
0
Industries
Reviews
10 reviews12 months ago
Poor service
Terrible service waited half an hour for 1 roti roll, absolutely dry hardly any curry. Not worth R60
0 replies
37 months ago
Mweb is the worst
I had a monthly contract with Zoom fibre, they handed my contract over to Mweb without consulting me. Mweb is now charging me R449 versus the R299 I was paying with Zoom. I'm trying to call Mweb to cancel no answer. I have emailed mweb to cancel but no response. Service is pathetic n coverage is terrible
0 replies
56 months ago
Disappointed
My husband passed away on the 5 August 2021. I went to the bank for assistance as what ever funds were deposited into his bank account all the debits went off despite me sending all the companies all the required documents of his death. I went to Capitec to close his account, the lady was not even a little empathetic towards me, just told me go to court to get a letter to close his account. I was very shocked, as im not in a good space and im back to work so sitting in court is a little difficult right now. Why does it have to be so difficult to help us in our times of need Capitec?
53 replies
61 months ago
Lifesaver
I had a slight confusion and Wisahl from her company YMA consulting was so considerate and professional, she assisted me 110%. Thank you dear I pray u prosper for all your help and honesty.
53 replies
61 months ago
Bad to Great Service
Kim was professional, clearly spoken and sorted out my complaint. Very happy customer
53 replies
62 months ago
Happy customer again because of Kim
Iv had the pleasure if dealing with Kim after the whole negative ordeal i previously had. Firstly Kum is pleasant, patient and has such a bubbly voice. I love how clear she is and she is honest. She assured me feedback and kept to her word. Thanks for all ur assistance Kim. Its people like you who make me love and trust the Mondo brand again.
53 replies
62 months ago
Fraudulent sales agents
Hi i received a call from agent named Fathima, she offered data package R89.00 to be loaded on my current simcard. I get call from courier company that they want to deliver a mtn sim to me. I told them its incorrect they sed contact Mondo. Called 4 times even sent message for investigation, no feedback yet. But my activation fee was debited and im told its non refundable even though there agent lied. I also found out the deal was R149 and not R89 as the agent said. Mondo i was happy with ur service thus far but this has brought great dissapointment to me
265 replies
67 months ago
Great service from Mondo
Hi, I have 2 contracts with Mondo, their service is amazing, professional and very friendly. I will definitely renew my contract with them and gladly introduce them to my family and friends.
53 replies
70 months ago
Won a prize thanks
Suhana is great at customer service, and Mondo continues to give back to their customers, thank you Mondo for the cash prize. Will definitely continue referring you to people interested.
105 replies
72 months ago
Excellent Service From Suhana Nepaul Raidoo
Hi at first I was completely upset with your sales consultant for misleading me, however I was than assisted with a manager named Suhana-Nepaul Raidoo, she was excellent. She was calm honest and very timely. I'm very pleased with her service and have remained with Mondo due to her excellence service.
105 replies
Review Distribution
5 Star
6 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (40%)