LS
Le S
Active since May 2020
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Frustrating and Useless
I have had one of the most frustrating experiences I have ever encountered. The lack of knowledge and willingness to assist from your agents is extremely disappointing. Every time I called for assistance, I was told that a ticket would be logged on my behalf. Yet, when following up days later, nothing had been actioned. However, I continuously received multiple “rate our service” surveys—despite the fact that no service had actually been provided. After weeks of being locked out, my admission was finally processed. Then came the registration issues. If your own agents are unsure of the process, how are students expected to understand it? I was given incorrect information so many times that I lost count. The one thing your team seems consistent at is demanding payments. I was pushed into a payment plan based on incorrect fee information given by your agents. This feels unfair and exploitative. When a student wishes to cancel and request a refund, every possible obstacle and excuse is presented to avoid returning their money. At this point, I am requesting my refund. I want my money back. I will never recommended your institution to anyone, you dont care, its only about the money!!!
53 replies
57 months ago
Waste of time. Not worth the hassle
I have totally lost all hope with homechoice. I have agreed to pay via debit order. 1st payment didn't go off, so called to notify you and same thing the following month. Next thing you cancel my debit order. I have explained the situation 3 days in a row but your staff are so incompetent. I have also sent numerous messages on FB messenger but no response. Please come and collect the items it's not really worth the hassle. Oh I will be taking the matter to the credit ombud should my credit report be adversely affected due to the errors being your fault.
53 replies
66 months ago
Shameful After Sales
Absolutely disgusting after sales service from Takealot, Huawei and Mustek. We replaced a faulty item within 8 months of our purchase, now after 9 months we are having the same issue with the item. No where were we advised that the item will continue with the warranty from old item. It's clear as day that Freebuds are a troublesome defective product. How dare you have the audacity to just simply send back the item. Please show me where in your ts and cs that it states this about warranties. Mustek adviced that we guys have an agreement maybe you should notify your customers of such before hand and expect us to know about your hidden ts and cs. I will never support you again
0 replies
71 months ago
Disgusting Service
So after my 1st Hello Peter complaint I get a response that a refund was processed, but I still have not received my money. So yesterday I complained again on Facebook and was advised that it's been captured. I now will be logging a complaint with the the CPA. You don't have a right to keep my money. I want someone to call me and I need my R1839 in my account today. I placed my order on the 05 May it's almost a month now. Stop stealing. I know that the longer you keep our money the more interest you are saving. Shame on you Edgar's, so disgusting. And should I not I not receive my money today, I will post on every platform everyday until it gets your attention.
105 replies
72 months ago
Disgusting Service
Never ever support Edgar's. I want my money back today, you people are so selfish. Your online store states up to 3 weeks for deliveries , which means that's the maximum time. Give me back my money so I can buy winter clothes for son from somewhere else. And I don't want to wait 7 days for the refund I have waited long enough. I will be posting on all media platforms about your terrible service. This is the reason your business is failing
210 replies
Review Distribution
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1 Star
5 (100%)