Active since May 2020
****mer of note! I paid for my order, #1298 on the 7th October. I received confirmation of my order and a portal to track my order. I noticed that the status of the order delivery stays the same. I wrote an email and got a reply back that the order will be delivered in 8-10 working days, which is the normal delivery time frame. I later wrote a third email and the email address all of a sudden does not exist anymore!! I have paid an international transfer/transaction fee!
They have excellent products and fantastic customer service. I have ordered several products and all my orders have been delivered to my door within two days. The personnel are super friendly and extremely helpful. I also get regular updates on new products and special offers. What a pleasure to buy such wonderful products for my grandchildren and experience the best customer service at the same time! Risna Rossouw, East London.
Hartsgoed is selling absolutely fantastic products! The toddler and baby products & clothing are all made of excellent quality fabrics. The style of the kids clothing is beautiful, lovely touch of French flair. My grandchildren get lots of compliments when they are wearing their clothes. To top it all, they provide excellent customer service. It is surely worth spending your money buying their products.
Mr. Theo Baloyi - You have EXCELLENT tekkies & sneakers! I bought tekkies & sneakers for my entire family, including my little grandson. They all love it!! Your company's` customer service is unbelievable. They have assisted me in a very professional manner with a special request. Your business will expand rapidly, because of your customer service coupled with the fantastic products. Risna Rossouw. P.S. Please open a shop in East London.
Very poor AFTER service, especially if you have received the incorrect furniture (even though I have confirmed twice with their personnel) and NO feedback after numerous attempts from my side to resolve the matter. Shocking! I am still out of pocket since the chairs that I have paid for, is more expensive than the chairs that have been delivered to me. One would have thought that an order of R74K will be worth different treatment!!
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