Active since May 2020
The bad service I got at McDonald's Kempton Park just for a jalapeño sauce was not a good experience. McDonald's Kempton I want my money for that jalapeño sauce because I paid for it separately and I was told that it is out of stock, I asked for my money back but the lady who was helping me with my order asked me "manje uthi Mina ngenzeni?" then she went to the kitchen and came back with a small cup with jalapeño sauce, I refused to take it and asked for my money back but she just ignored me and continued with other customers. I separately ordered the jalapeño sauce so I want my money for that jalapeño sauce.
I Bank with FNB and I have overdraft on my account. I do not want to have the overdraft anymore and just want to cancel it. I have tried canceling online but I couldn't and I only managed to decrease it to a R1000, I then contacted FNB on their secured chat, but they told me I need to call and I did then they made me wait forever before the call was answered. I also told the lady I was speaking to that I have reversed a debit order but the funds were still not in my account, she refused to let me speak to her line manager, told me that she has "escalated the matter", I asked her to cc me on the email, she did not. I am so Unhappy with fnb. I just wanna cancel my accounts with them.