MM
Mabel M
Active since Jun 2020
4
Reviews
0
Industries
Reviews
4 reviews20 months ago
Poor customer service and disappointed
I have never in my life found a bank so disgraceful and to think that I used to be an employee of the company... Always when I go to preller Bloemfontein the ATM is not work and other atms are locked up... Worse part today I went to the same branch and again the outside branch wasn't working and the consultant named Miles was at other atms about to lock it down I asked if I can quickly use the atm he bluntly refused... I wasted my petrol for a 1 min transaction Is this how this bank has turned out? Now you are not putting customers first and going an extra mile? Im truly disgusted about the service I will be changing my salary to another bank. Your staff doesn't care worse worse worse
53 replies
56 months ago
Unauthorized debit order
Good day, i'm bringing to your attetion that i'm not happy with the service of ADT security in Bloemfontein.. I send a notification for cancellation of my alarm system on the 30 June as i can no longer afford due to retrenchment however they have been deducting from my account for the last 2 months. I made contact with them for refund however no response. Kind assist as a reversal could affect my credability negatively. Ref no:2476669498 cell number 078****494 e-mail address letshemuller10@gmail.com
53 replies
67 months ago
Please write off the account
Good Day Im disputing an account of Standard Bank I never used, I received a statement from the institution stating dat my balance due by is R11992.00 I don't remember having an account at with the bank at all and on the statement it shows stop orders, overdraft which i have no idea about them what i recall is there where mobile/field agents who came to our work and said to us we should open accounts, i remember i refused and the consultant said to me i can open the account and think about so long, because if i decide not to use the account it will automatically closed, months and years passed by and only in 2020 i receive a statement stating that i owe the bank R11992.00 how so? firstly i was told by a well qualified and consultant that I can open the account so long while i think about it and if ever i decide not to take up the account it will automatically close Secondly what is the stop order for and the overdraft thirdly why am i only getting the statement now after so many cause i believe if i got it before it accumulated such a big amount i would have stopped? why wait until its R11992 to inform me but if it was 30 rand maybe 100 rands i would have stopped it with immediate effect fourthly i have never received any communication whatsoever even a mere bank card from the institution. lastly i went to Loch Logan to enquire about this serious issue and i was just brushed off as if this is my fault and im liable for everything, going there didn't assist me at all and would like this matter to be attended to. I would humbly ask this matter to be resolved as soon as possible as it is affecting my credit record negatively and I feel defrauded/misled by the bank because of pushing sales or commision it also shows the type of pressures the bank is putting on its employees cause it leading them mislead their customers and society at large, hope to hear from you soonest I have sent numerous emails to standard with no response yet at the same my credit record is affected
159 replies
71 months ago
Scammers
I was scammed by waist trainer SA my order 18575.. I was told IL receive my waist trainer on Monday till today nothing and they don't even respond to any Email, watsapp nothing. They are using this watsapp number 0614619011 ACC name: ZSMH PTY LTD Acc: 62568674074 Bank: fnb Let there be justice please! We work hard for every cent, they must pay TOTAL SCAM!!!!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (100%)