SL
Sandra L
Active since Jun 2020
2
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2 reviews71 months ago
Thank you!
I have had the absolute pleasure to walk the road with Monique Hatting from LRE Group Pinehurst. My house was sold by her in November 2019 and is still not registered due to the Covid 19 outbreak. I cannot have asked for a better agent to assist me! She has gone out of her way to get legal documents done and she is still managing the proses. This is most surely the most difficult process during lock down, to get properties sold, registered and to manage the household move to a new property. Nothing is to much. Her support is excellent. Moving into my new place the toilet was not working, she stepped up and had it fixed! (The new property was sold to me by another agent.) Her regular communication with me, with updates regarding the proses at the deads office, is calming. Believe me this is a stressfull time but if you have a capable, caring agent like Monique it is bearable. I can gladly recommend her to willing sellers and buyers!
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71 months ago
Professional service
Moving into my new apartment, I have found the toilet could not flush on Saturday. Several attempts to get the agent to have the matter sorted still did not bring resolve on Thursday. Having had a back operation in late February I cannot bend or carry heavy things, but was forced to carry buckets of water to flush the toilet. A dear friend also an agent mentioned my predicament to Ash from Pesttech, who also did the full COC inspection at my previous home. He immediately arranged a plumber to assist. What a wonderfull experience! Leba introduced himself and immediatly resolved the problem. He was friendly and left the area clean and wished me well.There are still angles among us! Thank you Ash and Leba! I can honestly recommend your proffessionality.
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