LL
Lee-Handre Louw
Active since Jun 2020
2
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0
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Reviews
2 reviews51 months ago
STAY AWAY!!
I am utterly disappointed in the service that I have received from Incredible Connections N1 City and I would give them a minus 5 rating if I could. PLEASE STAY AWAY and USE ANOTHER COMPANY!!! Firstly, they advertise products that they no longer have stock of. Secondly, this caused me to order the product in-store via their online system on 5 Feb. after their branch manager assured me that this would be an easy an positive experience and that my tablet would be delivered to my door within 2-5 working days. Today is the 10th of Feb and still no tablet and no communication from the courier whatsoever. When I went to the store last night to enquire about my tablet, the branch manager laughed while saying "don't worry, you will get your tablet". Yet, they couldn't tell me with which courier company my tablet is and what the tracking number is - just that the courier has collected my tablet from the warehouse in Johannesburg. HOW PATHETIC!! I am based in Cape Town and courier services use motor vehicles nowadays NOT DONKEY CARS! Why are you so slow and why can you not provide me with basic information?? When I asked about a refund, I was told that I must wait 7 to 14 working days!!! I have read the other reviews on HelloPeter and honestly, I don't know how these people are still in business. Now R 2 500 is gone and Incredible Connections is silent. The worst part is that the order number cannot be traced online or through a customer service chat. SO COMPLETELY USELESS! PLEASE STAY AWAY!! You will be saving your money and yourself a headache.
0 replies
71 months ago
Great service from Mad Macs Motorcycles Somerset West
I am very pleased with the service I got from Mad Macs Motorcycles in Somerset West. Purchasing my very first s****** from them was a breeze. Due to me being situated in Cape Town, I was stressed about how I would get my s****** home as it is lockdown, but their salesman, Trevor Westman, whom I dealt with reassured me that he will have my bike delivered to me. In no time my s****** was home. However, due to lockdown they struggled to get my s****** registered & licensed as the queues were a nightmare. After a few days they got my s****** registered and licensed and again they sent someone to drop it off for me including a cute Sym coolerbox bag as a gift. Throughout this journey I felt like no challenge was too big for them to conquer and that having a happy customer was a priority to salesman, Trevor Westman. I am very very happy with my s****** and the service I have received. I would definitely recommend them to anyone looking to buy a s****** or even something bigger.
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Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)