LB
Louis B
Active since Jun 2020
2
Reviews
0
Industries
Reviews
2 reviews62 months ago
Nelspruit Ford
I serviced my company bakkie at Nelspruit Ford. I dropped the bakkie of at 7 when they open and told them the bakkie is miss firing. They told me the bakkie would be ready at 13:00 and they will call me if they need anything. 13:00 I went to collect the bakkie only to find out that they did not even start the service. They said that they wanted approval for the jobs they need to do but they tested the bakkie and nothing is wrong with the bakkie. 16:00 I stopped there again to find out if the came right. They then told me I cannot drive with the bakkie because it is miss firing. I had to organize my own transport to Barberton. The bakkie stood there for all most 2 weeks nobody phoned me I had to call every now and then to ask about the progress. I resieved a whatsapp that the bakkie was ready for collection at 10:30. I picked up the bakkie at 17:15. When I got home I realized that the engine covers was laying on my back seat. They did not even bother to close everything. I send a whatsapp to the service consultant with photos. She then said she took it up with the foreman. It was a horrible mistake. Up until now nobody phoned me. Worst service that I ever had.
0 replies
71 months ago
Covid 19 payment relief
Extremely poor service. I applied for covid 19 payment relief and resieved a sms that I qualified and that I will receive terms and conditions that I must sign and send back. They send me another sms that they did not receive the terms and conditions yet. I mailed them again and explained that I did not resieve anything yet. No response as usual. This morning I resieved yet again a sms that I must pay a large amount emediately. I tried phoning them no luck I hanged up after 31 min. Send them a mail again with a screenshot that I tried getting hold of them.
210 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)