KM
Kaashif M
Active since Jul 2020
2
Reviews
0
Industries
Reviews
2 reviews70 months ago
DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE
Useless. Do NOT use. Their documentation advises that items will be collected 5 days before delivery. I requested delivery on 1 July yet my goods were collected on 19 June. Had to rush to get everything sorted for delivery from CPT to JHB. They insist on the full fee upfront of R5000, which we dispute and counter with R2500, and finally settle on R3000. Already sounds dodgy. The website claims that they pride themselves on communication, yet only when we called to establish to status of the delivery on 30 June were we advised that it was delayed to 2 July. Apparently things in Darling couldn't be collected and the truck had to go back. How was that my problem? Expecting delivery on 2 July, I took two days of leave to receive and unpack. Only to get a call explaining that the truck broke down. Again, why is that my problem? Delivery is now promised for 3 July between 13:00 and 14:00. 3 July, window for delivery comes and goes. Truck arrives at 14:30 without the bakkie we paid extra for because such a big truck would not be allowed in the complex. The staff on the truck are completely unaware of the arrangements. I call Quinton, who says that he only just arranged one because he didn't know what time the truck would be ready. Don't they liaise between themselves? I express my frustration to Quinton who literally says to me "what must I do?". He then arranged for someone to come from PTA to JHB, so add on another hour of waiting. Even though we paid an additional R1600 to hire this bakkie, I get a guy with a volvo and a trailer. Steer clear of this useless company. You're bound to be disappointed.
0 replies
70 months ago
DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE - DO NOT USE
Useless. Do NOT use. Their documentation advises that items will be collected 5 days before delivery. I requested delivery on 1 July yet my goods were collected on 19 June. Had to rush to get everything sorted for delivery from CPT to JHB. They insist on the full fee upfront of R5000, which we dispute and counter with R2500, and finally settle on R3000. Already sounds dodgy. The website claims that they pride themselves on communication, yet only when we called to establish to status of the delivery on 30 June were we advised that it was delayed to 2 July. Apparently things in Darling couldn't be collected and the truck had to go back. How was that my problem? Expecting delivery on 2 July, I took two days of leave to receive and unpack. Only to get a call explaining that the truck broke down. Again, why is that my problem? Delivery is now promised for 3 July between 13:00 and 14:00. 3 July, window for delivery comes and goes. Truck arrives at 14:30 without the bakkie we paid extra for because such a big truck would not be allowed in the complex. The staff on the truck are completely unaware of the arrangements. I call Quinton, who says that he only just arranged one because he didn't know what time the truck would be ready. Don't they liaise between themselves? I express my frustration to Quinton who literally says to me "what must I do?". He then arranged for someone to come from PTA to JHB, so add on another hour of waiting. Even though we paid an additional R1600 to hire this bakkie, I get a guy with a volvo and a trailer. Steer clear of this useless company. You're bound to be disappointed.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
2 (100%)