SS
Shan S
Active since Jul 2020
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Above and beyond the expected service delivery!
I’d like to commend one of your exceptional brokers, Prashin Mohanlall. I was trying to join vitality active in order To qualify for a reduced gym membership and needed to sign up for discover life insurance in order to qualify. I was flagged for a health incident that I did not have in 2014. Prashin did everything in his power to clear my name, even though admission was over 12 years ago and hospitals had no records. I would like to commend him for his exceptional professionalism, perseverance and dedication to client service. He resolved the matter urgently and was able to activate my vitality active promptly. I am enjoying the discovery client benefits! Please also send to executive @ Kershniep@dfc.discovery.co.za
53 replies
11 months ago
Local is lekker
It’s our local coffee hangout. Always the best service and festive atmosphere
0 replies
11 months ago
#appalling service from Brooks running SA
I bought a pair of Brooks Ghost from Sportsmans Waterhouse. The front part of left shoe collapsed after just over a week of gentle running (causing blister on 2nd toe). I returned the shoes to sportsman’s Warehouse on 16 April. They were very helpful and kept in constant contact as they liased with Brooks agent. They then explained I had to fetch shoes and courier them at my cost to Brooks running SA Personally. I do that and they were couried priorety overnight in order to try resolve issue as quick as possible. They arrived on 24 April. I marked how urgent it was as it’s my only pair of running shows (and at Roughly R3500 a pair I can’t afford to buy another pair while I wait for assessment). Since then both me and Sportsmans ware house have been trying to contact manager and get an answer. Clive (the manager as her website told sportmans warehouse he no longer works there), but other agent says he needs Clive to assess the shoe. I habe not been able to get a Solid answer since the 24th April and we are now 6 May and I’m unable to run! # Brooks running SA this is appalling service. Please be in contact with urgency. Here is courier confirmation… Shipment SKFK6L has been delivered successfully. Status: PIN entered successfully The proof of delivery pin was resent to the following number(s): (0664450338)
58 replies
54 months ago
Racist treatment at Port Shepstone home affairs.
Racist Treatment at Port Shepstone Home Affairs- we went to register our adoption and apply for name change into our surname for our adopted daughter. We followed protocol, asked security where we need to go, waited patiently at counter, got helped by a friendly staff member to get forms. While we were filling out our forms a hostile supervisor approached me and told me we need to leave as we didn’t get a ticket. I explained we had gone through the process and queued as everyone else had and followed protocol but not told we needed a ticket and hadn’t been given a ticket. He refused to give us service as he did not approve of the cross cultural adoption. I fee this is extremely unprofessional and absaloutely unacceptable.
0 replies
70 months ago
Can’t Cancel Virgin Active Gym Membership
I want to cancel my gym membership. I have now been trying for a number of weeks. The contact number refer you to an email address, but I haven't received any response from the email address. I will not recommend virgin Active to anyone. Please respond urgently!!!
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)